News & Topics
- Jun/25/2025
- Processing Times
Please note that we are currently experiencing an extremely large volume of reservation requests, therefore processing times are taking longer than normal and may take up to 30 days. We will make every effort to process reservations and prioritize the reservation process depending on the reservation received date and traveling date.
Reservations on the KUMANO TRAVEL system are not automatic, and booking is a two-step process. We do not hold or stock rooms, as many of the accommodations in our community are small, family-owned establishments that struggle to provide stocked rooms.The spring and fall are peak seasons and the smaller communities are very busy, such as Takahara, Koguchi, etc. Here is an article to walk the Kumano Kodo while staying in places with more lodging capacity.
Thank you for your understanding and patience. We apologize for any inconvenience caused.
- Jan/09/2025
【Updated Reservation Site Operation Hours】
Thank you for visiting our site! The KUMANO TRAVEL Community Reservation Site is currently operating with set operational times.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
【Booking Times】
Daily 9:00 to 17:00 (Japan Standard Time)
Only during this time frame the KUMANO TRAVEL site is open for reservation requests.For current users access to your MyPage, including MyChat, changes and cancellations are possible anytime with no closure period.
NOTE: We cannot receive any last-minute reservation requests by e-mail or phone.
- Oct/21/2024
- Please Book in Advance
Currently, there is no last-minute onsite booking office at the Kii-Tanabe Station area.
The KUMANO TRAVEL Travel Support Center has been closed since the pandemic.
Reservations should be made at least 20 days in advance through the online KUMANO TRAVEL Community Reservation System.
Reservations cannot be taken by email or over the phone.
Luggage storage and general tourist information are still available at the TANABE Tourist Information Center next to JR Kii-Tanabe Station. Business hours: 9:00-18:00, every day, year-round.
Thank you for your understanding.
- Aug/23/2024
- Koyasan Village Bus Route Detour
Bus access to some temples will be affected by a road closure and detour in Koyasan Village from August, 26, 2024.
Koyasan Bus Detour Details >>
- Jan/13/2023
- Notice of Office HoursOur office hours are weekdays 9:00 to 17:00 (Japan Standard Time), closed weekends and national holidays. All requests received outside of working hours will be processed the following workday as will responses to email chat.Thank you for your understanding.
