News & Topics
- Sep/10/2025
- Notice of Change in Booking TimesThank you very much for using our services.Please be informed that, effective Sep 11, 2025, our booking times have changed:
＜From Sep 11, 2025 onward＞Every day: 9:00 – 15:00 (Japan Standard Time)We apologize for any inconvenience this may cause and appreciate your kind understanding.
- Sep/04/2025
- KUMANO KODO Exclusive Self-Guided Fall Tours!
FLASH SALE!
Only one OCTOBER departure left!
Oct. 16 is still available!
Four dates in November still available, too.Last-minute, locally based, 6-day, 5-night exclusive packages!7 select departure dates remaining (Oct–Nov 2025)Private experience: only 1 group per date (2–4 guests)(Sorry, no single-room options available.)BOOK NOW!
- Aug/26/2025
- SUSPENDED PILGRIM PACK DELIVERY TO U.S.
Sales and shipments of the “KUMANO KODO Nakahechi, Official Guide Book | Pilgrim Pack” to the United States are temporarily suspended due to recent changes in U.S. customs procedures for duty-free exemptive parcels.We continue to monitor the situation for changes and will provide updates, and hopefully resume sales in the future.Please note that our travel products (such as tours) remain available to all customers as usual, and you may continue to book them without concern.In addition, if you visit Tanabe, you can also purchase the Guide Book at the local shop tanabe en+ and pick up free maps, bus timetables, and the Dual Pilgrim stamp credential at the TANABE Tourist Information Center.We sincerely apologize for any inconvenience and greatly appreciate your understanding.
- Jun/25/2025
- Processing Times
Please note that we are currently experiencing an extremely large volume of reservation requests, therefore processing times are taking longer than normal and may take up to 30 days. We will make every effort to process reservations and prioritize the reservation process depending on the reservation received date and traveling date.
Reservations on the KUMANO TRAVEL system are not automatic, and booking is a two-step process. We do not hold or stock rooms, as many of the accommodations in our community are small, family-owned establishments that struggle to provide stocked rooms.The spring and fall are peak seasons and the smaller communities are very busy, such as Takahara, Koguchi, etc. Here is an article to walk the Kumano Kodo while staying in places with more lodging capacity.
Thank you for your understanding and patience. We apologize for any inconvenience caused.
- Jan/09/2025
【Updated Reservation Site Operation Hours】
Thank you for visiting our site! The KUMANO TRAVEL Community Reservation Site is currently operating with set operational times.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
【Booking Times】
Daily 9:00 to 17:00 (Japan Standard Time)
Only during this time frame the KUMANO TRAVEL site is open for reservation requests.For current users access to your MyPage, including MyChat, changes and cancellations are possible anytime with no closure period.
NOTE: We cannot receive any last-minute reservation requests by e-mail or phone.
- Oct/21/2024
- Please Book in Advance
Currently, there is no last-minute onsite booking office at the Kii-Tanabe Station area.
The KUMANO TRAVEL Travel Support Center has been closed since the pandemic.
Reservations should be made at least 20 days in advance through the online KUMANO TRAVEL Community Reservation System.
Reservations cannot be taken by email or over the phone.
Luggage storage and general tourist information are still available at the TANABE Tourist Information Center next to JR Kii-Tanabe Station. Business hours: 9:00-18:00, every day, year-round.
Thank you for your understanding.
- Aug/23/2024
- Koyasan Village Bus Route Detour
Bus access to some temples will be affected by a road closure and detour in Koyasan Village from August, 26, 2024.
Koyasan Bus Detour Details >>
- Jan/13/2023
- Notice of Office HoursOur office hours are weekdays 9:00 to 17:00 (Japan Standard Time), closed weekends and national holidays. All requests received outside of working hours will be processed the following workday as will responses to email chat.Thank you for your understanding.
