Security & Privacy
Our Commitment To Security & Privacy
Your security and privacy are important to us. To better protect your security and privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the KUMANO TRAVEL website. You need to input personal details to make a reservation request. The types of personal information collected at these pages are:
- Name
- Birthday
- Sex
- Address
- Email Address
- Phone Number
The Way We Use Information
We use the information you provide about yourself when placing a reservation request only to complete the reservation process. We do not share this information with outside parties except to the extent necessary to complete the reservation.
We use return email addresses to relay information about reservation requests. Once your trip is complete we will also send an e-mail requesting you to fill out a travel questionnaire. Your e-mail addresses are not used for any other purpose and are not shared with outside parties.
General details will be used for data analysis. For example, identifying which nationality of visitors used the reservation system the most.
Security
The KUMANO TRAVEL reservation system uses SSL ("Secure Sockets Layer"), an industry standard technology to encrypt personal details. We do not see or store any credit card information. The protected information is securely transmitted directly to the credit card company via GMO Payment Gateway, Inc.
However, as with any standard email, emails containing your personal data, required to complete the reservation process, will be exchanged in a non-encrypted format.
Cookie
The KUMANO TRAVEL community reservation system uses "cookies" to store items in the cart. A "cookie" is information stored on your computer by a website you visit.
In technical terms the type of cookie used by KUMANO TRAVEL is a "Session Cookie" which is erased when you close the web browser. The session cookie is stored in temporary memory. Session cookies do not collect information from your computer.
Session cookies are needed to remember if the guest is logged in and to organize contents in the shopping cart. If the web browser does not accept session cookies for the website, then the contents of the cart are not remembered. Please check your web browser settings and enable cookies from this website to be stored.
The KUMANO TRAVEL site also uses Google Analytics cookies to monitor website traffic. This allows us to improve the functionality of the site and for statistically data. For example, which pages the users visited most often.
You have the right to withdraw your consent to the use of these cookies at any time. However, disabling a cookie or category of cookie will not delete an existing cookie from a browser, so this will need to be done separately from within your own browser. Please visit the help pages of your web browser.
Please note that if you delete cookies or refuse to accept them, you might not be able to use all the features of the site and will not be able to make reservation requests.
How To Contact Us
Should you have other questions or concerns about these policies, please contact us.
