Security & Privacy

Our Commitment To Security & Privacy

Your security and privacy are important to us. To better protect your security and privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the KUMANO TRAVEL website. You need to input personal details to make a reservation request. The types of personal information collected at these pages are:

  • Name
  • Birthday
  • Sex
  • Address
  • Email Address
  • Phone Number

The Way We Use Information

We use the information you provide about yourself when placing a reservation request only to complete the reservation process. We do not share this information with outside parties except to the extent necessary to complete the reservation.

We use return email addresses to relay information about reservation requests. Once your trip is complete we will also send an e-mail requesting you to fill out a travel questionnaire. Your e-mail addresses are not used for any other purpose and are not shared with outside parties.

General details will be used for data analysis. For example, identifying which nationality of visitors used the reservation system the most.


The KUMANO TRAVEL reservation system uses SSL ("Secure Sockets Layer"), an industry standard technology to encrypt personal details. We do not see or store any credit card information. The protected information is securely transmitted directly to the credit card company via GMO Payment Gateway, Inc.

However, as with any standard email, emails containing your personal data, required to complete the reservation process, will be exchanged in a non-encrypted format.

How To Contact Us

Should you have other questions or concerns about these policies, please contact us.