Hikyaku Maruo (Luggage Shuttle)
Travel Service
4.93
Hikyaku Maruo
Mr. Ono
Delivering luggage
Hikyaku Maruo
Kumano Kodo
Yatagarasu amulet
Chikatsuyu village
Nachi falls
Takahara
Hongu spring festival
Description
Kumano Kodo Luggage Shuttle
Hikyaku Maruo is a luggage shuttle service, who specialize on supporting pilgrims and trekkers on the World Heritage Kumano Kodo pilgrimage Nakahechi route.
The smiley Mr. Ono is always happy to help visitors. Chikatsuyu village is his home town. He wants guests to be able to fully enjoy the area, without worrying about their luggage.
Hikyaku Maruo offers pick-up and delivery to accommodations, with the exception of the convenient pick-up option at the JR Kii-Tanabe station. Please have a pleasant trip!
IMPORTANT
A tag will be attached to your shipped luggage by Hikyaku Maruo with all of your destination and identification information in Japanese.
Please do not remove the tag to ensure safe delivery of your bags. Thanks for your understanding.
| Full Name |
Hikyaku Maruo (Luggage Shuttle)
飛脚まるお |
|---|---|
| Area | Chikatsuyu, Hongu, Nonaka, Fushiogami, Central Tanabe, Koguchi, Kawayu Onsen (Hongu), Takahara, Kamitonda, Central Katsuura, Takata, Nachisan, Wataze Onsen (Hongu), Yunomine Onsen (Hongu), Greater Nakahechi, Ukegawa, Takijiri |
| Type | Luggage Shuttle Service |
Rating & Reviews
4.93
Date: Apr/2026
Canada (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2026
Singapore (Female, age 50-59)
4.00
- No subject -
No guest review.
Date: Apr/2026
Singapore (Female, age 50-59)
4.00
- No subject -
No guest review.
Date: Apr/2026
Singapore (Female, age 50-59)
4.00
- No subject -
No guest review.
Date: Apr/2026
Singapore (Female, age 50-59)
4.00
- No subject -
No guest review.
Date: Apr/2026
Switzerland (Female, age 30-39)
5.00
Perfect
It was impeccable
Date: Apr/2026
Switzerland (Female, age 30-39)
5.00
Perfect
It was impeccable
Date: Apr/2026
Switzerland (Female, age 30-39)
5.00
Perfect
It was impeccable
Date: Apr/2026
Taiwan (Female, age 50-59)
5.00
Easy way to ship your luggage
No guest review.
Date: Apr/2026
Taiwan (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2026
Taiwan (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2026
Taiwan (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2026
United States (Female, age **)
5.00
Thank you!
No guest review.
Date: Apr/2026
United States (Female, age **)
5.00
Thank you!
No guest review.
Date: Apr/2026
United States (Female, age **)
5.00
Thank you!
No guest review.
Date: Mar/2026
Australia (Male, age 50-59)
5.00
Great service
No guest review.
Date: Mar/2026
Australia (Male, age 50-59)
5.00
Great service
No guest review.
Date: Mar/2026
Australia (Male, age 50-59)
5.00
amazing service
No guest review.
Date: Mar/2026
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2026
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2026
Switzerland (Female, age **)
5.00
- No subject -
No guest review.
Date: Mar/2026
Switzerland (Female, age **)
5.00
- No subject -
No guest review.
Date: Mar/2026
Australia (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2026
Australia (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2026
Australia (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Feb/2026
Romania (Female, age **)
5.00
excellent service
they handled our luggage with care from every location on our way
Date: Feb/2026
Romania (Female, age **)
5.00
The best
In time and excellent service
Date: Feb/2026
Romania (Female, age **)
5.00
the best
Excellent service and very nice staff.
Date: Feb/2026
Romania (Female, age **)
5.00
great service
They handled our luggage with care and in time. And they offered us a welcome gift, such a nice gesture. We are grateful.
Date: Jan/2026
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Jan/2026
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Jan/2026
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Jan/2026
Belgium (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2026
Belgium (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2026
Belgium (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2026
Belgium (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2025
Singapore (Female, age **)
5.00
Seamless, efficient service
We only realised on the morning of our trip that we needed one extra piece of luggage to be picked up and this was accepted by the luggage transport service, with payment later made through Kumano Travel. All our luggage arrived on time at our accommodation in good condition, and was transported daily, which allowed us to enjoy our trek fully as we did not have to bring additional clothes and items needed for an overnight stay while hiking.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
Everything arrived on time just as it should—it was perfect.
Date: Dec/2025
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2025
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2025
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2025
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2025
Australia (Female, age **)
5.00
Great service
No guest review.
Date: Dec/2025
Australia (Female, age **)
5.00
Great service
No guest review.
Date: Dec/2025
Australia (Female, age **)
5.00
Great service
No guest review.
Date: Dec/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Female, age 30-39)
5.00
Efficient same day luggage transfer
We left our luggage at our accommodation and it was at the next one when we arrived. No issues, no hassle and clearly handled with care. Well worth the cost!
Date: Dec/2025
United States (Female, age 30-39)
5.00
Efficient same day luggage transfer
We left our luggage at our accommodation and it was at the next one when we arrived. No issues, no hassle and clearly handled with care. Well worth the cost!
Date: Dec/2025
United States (Female, age 30-39)
5.00
Efficient same day luggage transfer
We left our luggage at our accommodation and it was at the next one when we arrived. No issues, no hassle and clearly handled with care. Well worth the cost!
Date: Dec/2025
United States (Female, age 30-39)
5.00
Efficient same day luggage transfer
We left our luggage at our accommodation and it was at the next one when we arrived. No issues, no hassle and clearly handled with care. Well worth the cost!
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Singapore (Male, age **)
4.00
Timely
Smooth transition
Date: Nov/2025
Singapore (Male, age **)
4.00
Timely
Smooth transition of luggages
Date: Nov/2025
Singapore (Male, age **)
4.00
Timely
Smooth transition of luggages
Date: Nov/2025
Singapore (Male, age **)
4.00
Timely
Smooth transition of luggage.
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Efficient luggage service
Very efficient.
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Efficient and helpful luggage service
Very efficient. While in Chikatsyu we realised we had forgotten to book luggage shuttle for the return from Yunomine Onsen back to Ki Tanabe. Hikyaku Maruo made efforts to solve this problem for us but were unable to as its peak season. Kumano Travel may want to remind guests about luggage return to Ki Tanabe, particularly at times when the buses are full.
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Efficient luggage service
Our luggage was well looked after for the entire trip.
Date: Nov/2025
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Netherlands (Male, age 60-69)
5.00
- No subject -
The luggage was always perfect on time.
Date: Nov/2025
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2025
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2025
Australia (Female, age 40-49)
5.00
Luggage at accomodation upon arrival!
Luggage arrived dry and was all there when we arrived after our day of walking.
Date: Nov/2025
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2025
France (Male, age 30-39)
5.00
Perfect
We encountered absolutely no issues. Our luggages were delivered without any problem to all accomodations thanks.
Date: Nov/2025
Australia (Female, age 60-69)
5.00
Consistently good transfers
Very happy with the transfer service. On time and always ahead of our arrival.
Date: Nov/2025
United States (Male, age 60-69)
5.00
Luggage transfer
Excellent
Date: Nov/2025
United States (Male, age 60-69)
5.00
Luggage transfer
Flawless execution.
Date: Nov/2025
United States (Male, age 60-69)
5.00
Luggage shuttle
Executed flawlessly.
Date: Nov/2025
United States (Male, age 60-69)
5.00
Luggage shuttle
Executed flawlessly.
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Excellent drop off
Again - seamless service
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Excellent drop off
Was there when we arrived - no hassle service
Date: Nov/2025
Australia (Male, age 60-69)
5.00
Excellent service
Very simple from Kii Tanabe - found us
Date: Nov/2025
Switzerland (Male, age 30-39)
5.00
Houdini
They are like Houdini and make your luggage magically appear at the right place every evening. Great service <3
Date: Nov/2025
Switzerland (Male, age 30-39)
5.00
Smooth operator
Never had to do anything with our luggage. It Sommelier magically appeared every evening at the right location. That’s what I call great service! Wow! Arigato <3
Date: Nov/2025
United Kingdom (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2025
United Kingdom (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2025
United Kingdom (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age **)
5.00
- No subject -
Our luggage was handled with care and always arrived at our accommodations.
Date: Oct/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 20-29)
5.00
- No subject -
Great luggage shuttle service! Easy drop off and our bags were safely waiting for us at our accommodation each afternoon.
Date: Oct/2025
France (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Oct/2025
France (Male, age 70-79)
5.00
No problem
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
Excellent service
The staff from Hikyaku Maruo met us in Ki'i Tanabe and delivered our luggage to each destination with care and precision. It was a special treat to find a gift of beautiful tea towels attached to our luggage the first night, wishing us a happy journey.
Date: Oct/2025
United Kingdom (Male, age 20-29)
5.00
Again can't complain!
Thanks so much for carrying our luggage around & allowing us to enjoy our trip with ease!
Date: Oct/2025
United Kingdom (Male, age 20-29)
0.00
No problems at all
Bags turned up in perfect condition where we needed them to be, nothing to complain about at all!
Date: Oct/2025
United Kingdom (Male, age 20-29)
5.00
No problems at all
Bags turned up in perfect condition where we needed them to be, nothing to complain about at all!
Date: Oct/2025
United Kingdom (Male, age 20-29)
5.00
No problems at all
Bags turned up in perfect condition where we needed them to be, nothing to complain about at all!
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Male, age **)
3.00
- No subject -
No guest review.
Date: Oct/2025
United States (Male, age **)
3.00
- No subject -
No guest review.
Date: Oct/2025
United States (Male, age **)
3.00
- No subject -
Staff does not speak English.
Date: Oct/2025
Singapore (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
Singapore (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
Singapore (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2025
United Kingdom (Female, age **)
4.00
- No subject -
No guest review.
Date: Oct/2025
United Kingdom (Female, age **)
4.00
- No subject -
No guest review.
Date: Oct/2025
United Kingdom (Female, age **)
4.00
- No subject -
No guest review.
Date: Oct/2025
United Kingdom (Female, age **)
4.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 40-49)
5.00
Luggage transfer
easy and accommodating!
Date: Oct/2025
Australia (Female, age 40-49)
5.00
Faultless luggage transfer
Excellent service - 5 stars.
Date: Oct/2025
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2025
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2025
United States (Male, age 70-79)
5.00
Dependable
No guest review.
Date: Oct/2025
United States (Male, age 70-79)
5.00
Dependable
No guest review.
Date: Oct/2025
United States (Male, age 70-79)
5.00
Dependable
No guest review.
Date: Oct/2025
United States (Male, age 70-79)
5.00
Seemless service
No problems. You can count on them.
Date: Oct/2025
Australia (Female, age 40-49)
5.00
Great service
Luggage was waiting at accommodation when we arrived.
Date: Oct/2025
Australia (Female, age 40-49)
5.00
Great service
Luggage was waiting at accommodation when we arrived.
Date: Oct/2025
Australia (Female, age 40-49)
5.00
Excellent luggage service
They met us at the train station and luggage was ready at accommodation when we arrived. We were even given a small gift. Would highly recommend.
Date: Oct/2025
China (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2025
China (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2025
China (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2025
China (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2025
United Kingdom (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2025
United Kingdom (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2025
United Kingdom (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2025
Germany (Male, age **)
5.00
- No subject -
No guest review.
Date: Sep/2025
Germany (Male, age **)
5.00
- No subject -
No guest review.
Date: Sep/2025
Singapore (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Sep/2025
Singapore (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Sep/2025
Singapore (Female, age 60-69)
4.00
- No subject -
timely and accurately. Friendly workers, handle our luggage with care. The only one star is that if there is a hotline to handle enquiry, i appreciate that handle volume is not easy.
Date: Sep/2025
Spain (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Aug/2025
Germany (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2025
Germany (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2025
Germany (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2025
Germany (Female, age 40-49)
5.00
super
reliable and friendly!
Date: Aug/2025
Canada (Female, age **)
5.00
- No subject -
No guest review.
Date: Aug/2025
Canada (Female, age **)
5.00
- No subject -
No guest review.
Date: Aug/2025
Canada (Female, age **)
5.00
- No subject -
No guest review.
Date: Aug/2025
Netherlands (Female, age **)
5.00
Safe and reliable
Super convenient. Totally recommended
Date: Aug/2025
Netherlands (Female, age **)
5.00
Safe and reliable
Super convenient. Totally recommended
Date: Aug/2025
Netherlands (Female, age **)
5.00
Safe and reliable
Super convenient. Totally recommended
Date: Aug/2025
Netherlands (Female, age **)
5.00
Safe and reliable
So convenient. Totally recommended
Date: Jul/2025
Taiwan (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jul/2025
Taiwan (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jul/2025
India (Male, age **)
0.00
Prompt
Prompt service
Date: Jul/2025
India (Male, age **)
0.00
Prompt
Prompt service
Date: Jul/2025
India (Male, age **)
5.00
Prompt
Prompt service
Date: Jun/2025
United States (Male, age 20-29)
5.00
No issues, very easy
No guest review.
Date: Jun/2025
United States (Male, age 20-29)
5.00
Very easy
No guest review.
Date: Jun/2025
United States (Female, age **)
4.00
- No subject -
No guest review.
Date: Jun/2025
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2025
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2025
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2025
United Kingdom (Male, age 60-69)
5.00
Baggage transfer
Perfect service, worked amazing efficiently and took good care of our luggage.
Date: Jun/2025
Germany (Female, age 40-49)
5.00
Perfect
Mr Hikyaku Maruo is a very friendly man and all our luggage was transported on time.
Date: Jun/2025
Germany (Female, age 40-49)
5.00
Perfect
Mr Hikyaku Maruo is a very friendly man and all our luggage was transported on time.
Date: Jun/2025
Germany (Female, age 40-49)
5.00
Perfect
Mr Hikyaku Maruo is a very friendly man and all our luggage was transported on time.
Date: Jun/2025
Germany (Female, age 40-49)
5.00
Perfect
Mr Hikyaku Maruo is a very friendly man and all our luggage was transported on time.
Date: Jun/2025
Canada (Male, age 80-89)
0.00
Third day on Kumano Kodo
Excellent service. Luggage was there when we arrived and pickup in the morning upon departure easily done
Date: Jun/2025
Canada (Male, age 80-89)
0.00
Second day on Kumano Kodo
Excellent service. Luggage was there when we arrived and pickup in the morning upon departure easily done
Date: Jun/2025
Canada (Male, age 80-89)
0.00
First day on Kumano Kodo
Excellent service. Greeted at Kii Tanabe with a sign with my name and luggage taken and delivered to Kiri-no -Sato well before we made it there
Date: Jun/2025
Canada (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jun/2025
Canada (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jun/2025
Canada (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: May/2025
Australia (Female, age 30-39)
5.00
Pickup was smooth and friendly from kii-tanabe station, walking with the comfort of everything already at accommodation every night was a real luxury at an incredibly reasonable price!
Date: May/2025
Singapore (Male, age 20-29)
5.00
Smooth-sailing and easy
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
Perfect luggage transfer
No guest review.
Date: May/2025
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
Canada (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
Canada (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
France (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
France (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
France (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
France (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age 40-49)
5.00
- No subject -
Excellent
Date: May/2025
United States (Female, age 40-49)
5.00
- No subject -
Excellent
Date: May/2025
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: May/2025
Australia (Male, age 50-59)
5.00
Excellent luggage service.
No guest review.
Date: May/2025
Australia (Male, age 50-59)
5.00
Great luggage service.
The luggage was well handled.
Date: May/2025
Australia (Female, age 50-59)
5.00
Worked like clockwork...
Never any issues with our luggage. It always arrived before us.
Date: May/2025
Australia (Female, age 50-59)
5.00
Worked like clockwork...
Never any issues with our luggage.
Date: May/2025
Australia (Female, age 50-59)
5.00
Worked like clockwork!
Never had any concerns about our luggage - everything was so well organised.
Date: May/2025
Australia (Female, age 50-59)
5.00
Everything just worked!
Luggage arrived every day before we did without any concerns. Clockwork.
Date: May/2025
South Africa (Female, age 40-49)
5.00
Perfect score for luggage delivery
Our luggage was delivered on time, to the right place and in its original condition. Excellent service!
Date: May/2025
South Africa (Female, age 40-49)
5.00
Great luggage service
Out luggage was delivered on time, to the right place, and in its original condition.
Date: May/2025
South Africa (Female, age 40-49)
5.00
Great service
Our bags were transported to the right place, at the right time and in their orignal condition.
Date: May/2025
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age **)
5.00
no problems
Luggage arrived perfectly
Date: May/2025
United States (Male, age **)
5.00
Found us at bus station
We thought there might be a drop off station at the visitor center, but there was not. Turned out it wasn't a problem as the driver was able to find us waiting at the visitor station. Easy. Items all got delivered before we arrived. Was worried about fragile items like a laptop, but everything made it safely.
Date: May/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
Argentina (Male, age 70-79)
4.00
- No subject -
No guest review.
Date: May/2025
Argentina (Male, age 70-79)
4.00
- No subject -
No guest review.
Date: May/2025
Argentina (Male, age 70-79)
4.00
- No subject -
No guest review.
Date: May/2025
Argentina (Male, age 70-79)
4.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
puctual and reliable
This service made our trip so comfortable. Our bags were always transported on-time and with care. Thank you.
Date: May/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: May/2025
China (Female, age **)
5.00
- No subject -
No guest review.
Date: May/2025
China (Female, age **)
5.00
Very easy to find with connect person
And the luggages are always delivered on time.
Date: May/2025
Netherlands (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
Netherlands (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
Netherlands (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2025
United States (Male, age 60-69)
5.00
Thanks!
Perfect. We walked light and easy (three people with two small daypacks, so that with trading around, everyone got to walk completely pack-free sometimes--though with such light packs it hardly mattered). The rest of our luggage magically appeared each day at our lodgings.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Lithuania (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2025
Lithuania (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2025
Lithuania (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2025
Lithuania (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
Switzerland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2025
United States (Female, age 50-59)
5.00
Awesome sauce. They rocked!
They were awesome. What more to say?!
Date: Apr/2025
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2025
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2025
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2025
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2025
United States (Female, age 40-49)
5.00
Expertly coordinated and very easy!
Everything worked out smoothly and perfectly with the luggage shuttle. Our bags were at each guest house waiting for is when we arrived from the hike. It was expertly coordinated and very easy!
Date: Apr/2025
Australia (Male, age 40-49)
5.00
Excellent Service
Nothing but the best! Excellent Service. No issues.
Date: Apr/2025
United States (Female, age 60-69)
5.00
very good service
I used Hikyaku Maruo luggage transfer on 5 days on my Kumano Kodo. There were no problems with delivery. My luggage arrived each day without issue. The service provided was very good and reliable.
Date: Apr/2025
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2025
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
France (Male, age **)
5.00
- No subject -
No guest review.
Date: Mar/2025
France (Male, age **)
5.00
- No subject -
No guest review.
Date: Mar/2025
France (Male, age **)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2025
United States (Male, age 60-69)
5.00
Smooth transfer
Laggage was waiting for us in next hotel
Date: Mar/2025
United States (Male, age 60-69)
5.00
Smooth laggage move
Laggage was waiting for us on next hotel
Date: Mar/2025
United States (Male, age 60-69)
5.00
Laggage was collected on time and was waiting for us
Laggage was collected on time and was waiting for us. One disappointing point was that we expected a wooden tag on laggage, but it wasn't there.
Date: Mar/2025
United States (Female, age 50-59)
5.00
- No subject -
Same as above
Date: Mar/2025
United States (Female, age 50-59)
5.00
I don’t know how it was done,
but our luggage was always at the right place We left it in the morning by the door and it appeared by the door at our next lodging like a miracle. Very well done!
Date: Jan/2025
Japan (Female, age **)
5.00
Very reliable!
Thank you Hikyaku Maruo for delivering our bags through out the New Years holiday and also on New Years Day! We would not have been able to trek without your service. Thank you for the gifts (they are now in Germany!)
Date: Jan/2025
Japan (Female, age **)
5.00
Very reliable!
Thank you Hikyaku Maruo, also for the New Year wishes which arrived via baggage tag!
Date: Jan/2025
Japan (Female, age **)
5.00
Very reliable!
Thank you Hikyaku Maruo!
Date: Jan/2025
Japan (Female, age **)
5.00
Very reliable!
We were desperately trying to catch the bus that first day, and we basically only said hello and yoroshiku and left our bags with them, but they were great! Our bags quietly arrived at our destination ahead of us, every time. They sent kind vibes and messages through the tags. Thank you Hikyaku Maruo!
Date: Dec/2024
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
Canada (Female, age 40-49)
5.00
Seamless, perfect
Great service!
Date: Dec/2024
Canada (Female, age 40-49)
5.00
Seamless
Impeccable, seamless delivery
Date: Dec/2024
Canada (Female, age 40-49)
5.00
Excellent
Please see above - incredible, seamless service.
Date: Dec/2024
Canada (Female, age 40-49)
5.00
Perfect
The luggage shuttle was SEAMLESS! Absolutely perfect. They even gave us a sweet welcome gift of onsen towels! Our luggage was small, but it was carefully handled and in perfect condition and always at the next place when we arrived. I was so impressed with how seamless the luggage shuttle was!
Date: Dec/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2024
United States (Female, age **)
5.00
Super responsible worry free luggage service
Thank you for getting our luggages to the next destinations without fail. We never had to worry a thing throughout our trip. The only regret is that I should have booked one more piece of luggage when booking.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
Bags were there on time. Excellent
Date: Nov/2024
Australia (Female, age 60-69)
5.00
Luggage arrived everywhere on time!
It all worked a treat and it was good having easy access to our gear without having to carry it. It is the first time we have used such a service, and there is no going back!
Date: Nov/2024
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
Singapore (Female, age **)
4.00
- No subject -
No guest review.
Date: Nov/2024
Singapore (Female, age **)
4.00
- No subject -
No guest review.
Date: Nov/2024
Singapore (Female, age **)
4.00
- No subject -
No guest review.
Date: Nov/2024
Singapore (Female, age **)
4.00
- No subject -
No guest review.
Date: Nov/2024
French Polynesia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2024
French Polynesia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2024
French Polynesia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2024
French Polynesia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Female, age 60-69)
5.00
Great luggage service
Luggage always in the right place at the right time despite last minute changes by us. Thank you!
Date: Nov/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2024
United States (Female, age **)
5.00
Great service from Hikyaku Maruo!
We were met at the station with a sign, even though our train was (uncharacteristically for Japan) very late. Our bags collected and all hotels confirmed. Our bags were at every location when we arrived, and there were no problems whatsoever. I highly recommend using this service when hiking the Kumano Kodo.
Date: Nov/2024
Germany (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2024
United Kingdom (Male, age 60-69)
4.00
- No subject -
Good Luggage drop
Date: Nov/2024
United Kingdom (Male, age 60-69)
4.00
- No subject -
Good job
Date: Nov/2024
United Kingdom (Male, age 60-69)
4.00
- No subject -
Luggage was there
Date: Nov/2024
United Kingdom (Male, age 60-69)
4.00
Hikyaku Maruo
Great job, just what was needed
Date: Nov/2024
Japan (Female, age 60-69)
5.00
Luggage transfer
Great service!
Date: Nov/2024
Japan (Female, age 60-69)
5.00
Luggage transfer
Great service!
Date: Nov/2024
Japan (Female, age 60-69)
5.00
Luggage transfer
Great service!
Date: Nov/2024
Japan (Female, age 60-69)
5.00
Luggage transfer
Great service!
Date: Nov/2024
Japan (Female, age 60-69)
5.00
Luggage transfer
Great service! ( with a ‘thank towel’ for each person)
Date: Nov/2024
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
Netherlands (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2024
Netherlands (Male, age 60-69)
5.00
- No subject -
Good service
Date: Oct/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2024
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2024
Switzerland (Female, age 30-39)
5.00
Uncomplicated, safe, we even received a small present!
Everything worked perfectly! The first night we stayed a bit further away from the normal route and we booked it on a different reservation number (from the Kumano Travel Website still), so I was a tiny bit worried at first. No need, though, everything worked perfectly for all 3 days that we used this luggage shuttle. There was not a scratch on the luggage and all our pottery that we had bought earlier was still whole. We even received 2 small towels as a present! We had not expected it at all and the guesture was so adorable, we love it!
Date: Oct/2024
Switzerland (Female, age 30-39)
5.00
Forget your worries, drop off your luggage
Worked perfectly, no scratch on anything and we even had ceramic pottery in our luggage
Date: Oct/2024
Switzerland (Female, age 30-39)
5.00
Works perfectly!
Pick-up, drop-off, we did not even notice it. The luggage was just there and it was perfect.
Date: Oct/2024
Germany (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2024
Germany (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2024
Germany (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2024
Germany (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Oct/2024
United Kingdom (Male, age **)
5.00
- No subject -
No guest review.
Date: Oct/2024
United Kingdom (Male, age **)
5.00
- No subject -
No guest review.
Date: Oct/2024
United Kingdom (Male, age **)
5.00
Same great service as day 1
No guest review.
Date: Oct/2024
United Kingdom (Male, age **)
5.00
Brilliant pick up as expected
The luggage service was timely and the staff very kindly gave us a gift of a free onsen towel. This was a very lovely gesture which we appreciated. The whole luggage service on the trip was brilliant.
Date: Oct/2024
Singapore (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2024
Singapore (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2024
Netherlands (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2024
Netherlands (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2024
Netherlands (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2024
Netherlands (Male, age 30-39)
5.00
Kind delivery man
Always had my bag in time and on the pick up he was there way ahead of time with a name sign.
Date: Oct/2024
United Kingdom (Female, age 40-49)
5.00
Easy and convenient
No guest review.
Date: Oct/2024
United Kingdom (Female, age 40-49)
5.00
Easy and convenient
No guest review.
Date: Oct/2024
United Kingdom (Female, age 40-49)
5.00
Easy and convenient
It was brilliant to be able to drop my luggage off as soon as I arrived in Kii-Tannabe and the whole service was so easy. My luggage was safe and arrived to every location exactly as requested. I even got a nice free towl gift.
Date: Sep/2024
United States (Female, age 70-79)
5.00
Excellent service
No guest review.
Date: Sep/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2024
Australia (Female, age 50-59)
5.00
Excellent Service
The luggage survice was great. We dropped out bags with the shuttle when we arrived at Tanabe, and magically they appeared at each lodging waiting for us. Just great!
Date: Sep/2024
United States (Male, age 50-59)
5.00
Worked flawlessly
No fuss, easy to drop off, and always delivered before we got to our destination.
Date: Sep/2024
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2024
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2024
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2024
Italy (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2024
Italy (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2024
Italy (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Sep/2024
Italy (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jul/2024
United Kingdom (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jul/2024
United Kingdom (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jul/2024
United Kingdom (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jul/2024
United Kingdom (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jul/2024
China (Male, age 40-49)
4.00
- No subject -
No guest review.
Date: Jul/2024
China (Male, age 40-49)
4.00
- No subject -
No guest review.
Date: Jul/2024
China (Male, age 40-49)
4.00
- No subject -
No guest review.
Date: Jul/2024
Belgium (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Jul/2024
Belgium (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Jul/2024
Belgium (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Jul/2024
Czech Republic (Female, age 40-49)
5.00
Convenient service
The luggage transfer was very convenient and went perfectly smoothly. Our bags were always in the right place, and it made our lives much easier having them shuttled along. Definitely worth the money.
Date: Jul/2024
Czech Republic (Female, age 40-49)
5.00
Convenient service
The luggage transfer was very convenient and went perfectly smoothly. Our bags were always in the right place, and it made our lives much easier having them shuttled along. Definitely worth the money.
Date: Jul/2024
Czech Republic (Female, age 40-49)
5.00
Convenient service
The luggage transfer was very convenient and went perfectly smoothly. Our bags were always in the right place, and it made our lives much easier having them shuttled along. Definitely worth the money.
Date: Jul/2024
Czech Republic (Female, age 40-49)
5.00
Convenient service
The luggage transfer was very convenient and went perfectly smoothly. Our bags were always in the right place, and it made our lives much easier having them shuttled along. Definitely worth the money. It was hard to find the initial handover spot at Kii-Tanabe station, because I believed it would be the tourist information office but they said it had nothing to do with them. Someone turned up with a sign with my name on, so that was fine.
Date: Jul/2024
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jul/2024
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jul/2024
Australia (Male, age 50-59)
5.00
- No subject -
The luggage service was so easy. Really loved the gift on arrival at the information centre in tanabe.
Date: Jul/2024
Lao People's Democratic Republic (Male, age 50-59)
5.00
Effortless and stress-free luggage transfer
No guest review.
Date: Jul/2024
Lao People's Democratic Republic (Male, age 50-59)
5.00
Effortless and stress-free luggage transfer
No guest review.
Date: Jul/2024
Lao People's Democratic Republic (Male, age 50-59)
5.00
Effortless and stress-free luggage transfer
No guest review.
Date: Jul/2024
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jul/2024
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2024
United States (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
United States (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
United States (Male, age 50-59)
5.00
- No subject -
The luggage transfer worked well each day. No issues at all, thank you
Date: Jun/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jun/2024
France (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Jun/2024
France (Male, age 60-69)
3.00
Good, except one thing.
They should not ask for our luggage before the hotel check out time. It only happened once but we didn’t like rushing to pack our bags before check out time.
Date: Jun/2024
France (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Jun/2024
France (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Jun/2024
Australia (Male, age 60-69)
5.00
- No subject -
Exceptional Service , flawless from one accommodation to another , highly recommend
Date: Jun/2024
Australia (Male, age 60-69)
0.00
- No subject -
Exceptional Service , flawless from one accommodation to another , highly recommend
Date: Jun/2024
Australia (Male, age 60-69)
5.00
- No subject -
Exceptional Service , flawless from one accommodation to another , highly recommend
Date: Jun/2024
Australia (Male, age 60-69)
5.00
- No subject -
Exceptional Service , flawless from one accommodation to another , highly recommend
Date: May/2024
Denmark (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: May/2024
Denmark (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: May/2024
Denmark (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: May/2024
Denmark (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: May/2024
United States (Female, age 50-59)
5.00
Luggage transport
Perfect !
Date: May/2024
United States (Female, age 50-59)
5.00
Luggage transport
Perfect !
Date: May/2024
United States (Female, age 50-59)
5.00
Luggage transport
Perfect !
Date: May/2024
United States (Female, age 50-59)
5.00
Luggage transport
Our bags were picked up and delivered correctly eveyday, thank you !
Date: May/2024
Switzerland (Female, age 50-59)
5.00
Perfect luggage service
The luggage service was top and it helped us to walk the Kumano trail with our little backpacks.
Date: May/2024
Switzerland (Female, age 50-59)
5.00
Wonderful service
Faultless bagage service. Thank you.
Date: May/2024
Switzerland (Female, age 50-59)
5.00
Luggage shuttle
Luggage service top quality. We fond our luggages waiting for us at the end of the day. Wonderful service.
Date: May/2024
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2024
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2024
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2024
Sweden (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2024
Sweden (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: May/2024
Ireland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: May/2024
Ireland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: May/2024
Ireland (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2024
South Africa (Female, age **)
5.00
Extremely efficient
No guest review.
Date: Apr/2024
Taiwan (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2024
Taiwan (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2024
Taiwan (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2024
Taiwan (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2024
South Africa (Female, age **)
5.00
Extremely efficient
No guest review.
Date: Apr/2024
South Africa (Female, age **)
5.00
Extremely efficient
Great service! Always on time and our bags arrived at every point without any issues.
Date: Apr/2024
South Africa (Female, age **)
5.00
Extremely efficient
Great service! Always on time and our bags arrived at every point without any issues.
Date: Apr/2024
Switzerland (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Apr/2024
Switzerland (Female, age 70-79)
5.00
Luggage shuttle
The company did a good job, but Kumano Travel (Tourist Office) didn't want to take our luggage and it took me a lot of energy to convince the lady at the office, that I already ordered and paid for the shuttle. Finally she noticed her mistake and our luggage was transported.
Date: Apr/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
Great service that worked seamlessly
Date: Apr/2024
United States (Male, age 30-39)
5.00
Your luggage is in good hands.
They waited for us even when our train was delayed. The souvenir and kind notes were very much appreciated. Our luggage always arrived promptly and reliably.
Date: Apr/2024
United States (Male, age 30-39)
5.00
Your luggage is in good hands.
They waited for us even when our train was delayed. The souvenir and kind notes were very much appreciated. Our luggage always arrived promptly and reliably.
Date: Apr/2024
United States (Male, age 30-39)
5.00
Your luggage is in good hands.
They waited for us even when our train was delayed. The souvenir and kind notes were very much appreciated. Our luggage always arrived promptly and reliably.
Date: Apr/2024
United States (Male, age 30-39)
5.00
Your luggage is in good hands.
They waited for us even when our train was delayed. The souvenir and kind notes were very much appreciated. Our luggage always arrived promptly and reliably.
Date: Apr/2024
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Apr/2024
United States (Female, age 40-49)
5.00
Great service
our luggage was transported on time and as planned.
Date: Apr/2024
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2024
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2024
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2024
United States (Female, age 30-39)
5.00
Great service
Prompt and so kind. Left a lovely note on our suitcases. I never worried about my bags the 5 days we used their service. Thank you!
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2024
United States (Male, age 60-69)
5.00
Hassle free
No guest review.
Date: Mar/2024
Ireland (Male, age **)
5.00
- No subject -
Perfect
Date: Mar/2024
Ireland (Male, age **)
5.00
- No subject -
Perfect
Date: Mar/2024
Ireland (Male, age **)
5.00
- No subject -
Perfect
Date: Mar/2024
Ireland (Male, age **)
5.00
- No subject -
Perfect. Thank you for the gift also!
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
Our baggage was already there when we arrived and no issues in getting to our next area.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
Our baggage was already there when we arrived and no issues in getting to our next area.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
We left our luggage in the 2F kitchen area and had no issues seeing it at the next location of our itinerary.
Date: Mar/2024
United States (Female, age 20-29)
5.00
- No subject -
Stood just outside the information center with our baggage when a lady approached us with a clipboard to pick up our baggage. There was no other indication of where or how to identify the luggage shuttle. This part was a little bit stressful but we were able to get what we needed from the 7/11 nearby and also make our bus to Takijiri-oji once we handed over our baggage.
Date: Mar/2024
United Kingdom (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2024
United Kingdom (Female, age 60-69)
0.00
Bags arrived
No guest review.
Date: Mar/2024
United Kingdom (Female, age 60-69)
5.00
Bags arrived
No guest review.
Date: Mar/2024
United Kingdom (Female, age 60-69)
5.00
Bags arrived!
No guest review.
Date: Apr/2024
Belgium (Female, age 30-39)
5.00
Great service
No guest review.
Date: Apr/2024
Belgium (Female, age 30-39)
5.00
Great service
Great service, he even left us a small gift Thank you!
Date: Apr/2024
Australia (Male, age 50-59)
5.00
Reliable and friendly
Great service. Took the effort and worry away regarding our luggage. As this hike was part of a much larger trip we couldn't have done it without this service. Also the hike is testing enough physically without having to haul big backpacks.
Date: Apr/2024
Australia (Male, age 50-59)
5.00
Reliable and friendly
No guest review.
Date: Apr/2024
Australia (Male, age 50-59)
5.00
Reliable and friendly
No guest review.
Date: Mar/2024
Canada (Female, age **)
5.00
- No subject -
Excellent service Bags always arrived Kind messages and little gifts left for us
Date: Mar/2024
Canada (Female, age **)
5.00
As above
As above Excellent service Bags always arrived Kind messages and little gifts left for us
Date: Mar/2024
Canada (Female, age **)
5.00
- No subject -
Excellent service Bags always arrived Kind messages and little gifts left for us
Date: Mar/2024
Canada (Female, age **)
5.00
- No subject -
Wonderful hosts- beautifully maintained and decorated Gorgeous views
Date: Mar/2024
Singapore (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2024
Singapore (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2024
Singapore (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2024
Australia (Female, age 50-59)
5.00
Great Service
Our luggage was always delivered safely by the time we arrived at our evenings accom.
Date: Mar/2024
Australia (Female, age 50-59)
5.00
Great Service
Our luggage was always delivered safely by the time we arrived at our evenings accom.
Date: Mar/2024
Australia (Female, age 50-59)
5.00
Great Service
Our luggage was always delivered safely by the time we arrived at our evenings accom.
Date: Mar/2024
Australia (Female, age 50-59)
5.00
Great Service
Our luggage was always delivered safely by the time we arrived at our evenings accom.
Date: Feb/2024
Hong Kong (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Feb/2024
Hong Kong (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Feb/2024
Hong Kong (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Feb/2024
Hong Kong (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jan/2024
Australia (Male, age 50-59)
5.00
- No subject -
Efficient service.
Date: Jan/2024
Australia (Male, age 50-59)
5.00
- No subject -
Efficient service.
Date: Jan/2024
Australia (Male, age 50-59)
5.00
- No subject -
Nice welcome. Efficient service.
Date: Jan/2024
Malaysia (Female, age 30-39)
5.00
Hassle free travels
The luggage shuttle pick up and drop off was punctual! The luggage always arrive ahead of my check in :)
Date: Jan/2024
Malaysia (Female, age 30-39)
5.00
Hassle free travel, highly recommended.
The luggage shuttle pick up and drop off was punctual! The luggage always arrive ahead of my check in :)
Date: Jan/2024
Malaysia (Female, age 30-39)
5.00
Punctual
The luggage shuttle pick up and drop off was punctual! The luggage always arrive ahead of my check in :)
Date: Jan/2024
Malaysia (Female, age 30-39)
5.00
Punctual, and hassle free
Definitely take the luggage transfer service for a stress free hike. This service allowed me to have a lighter day pack, which greatly improved my hiking experience!
Date: Nov/2023
United States (Male, age **)
5.00
Luggage
It worked.
Date: Nov/2023
United States (Male, age **)
5.00
Luggage
Once again, it worked perfectly.
Date: Nov/2023
United States (Male, age **)
5.00
Luggage shuttle
This worked perfectly.
Date: Nov/2023
United States (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2023
United States (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2023
United States (Female, age 50-59)
5.00
Excellent
Warm and welcoming hosts. Excellent meals. Convenient. Very well-kept and clean.
Date: Nov/2023
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2023
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2023
United States (Female, age 30-39)
5.00
- No subject -
Easy and convenient. Met near the station when we arrived the first day, then luggage was at our accommodation every day when we checked in.
Date: Dec/2023
United States (Female, age 50-59)
4.00
- No subject -
Everything arrived as planned.
Date: Dec/2023
Portugal (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Dec/2023
Portugal (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Dec/2023
Portugal (Female, age 30-39)
5.00
- No subject -
Great service. A little expensive but on point.
Date: Dec/2023
Malaysia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2023
Malaysia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2023
Malaysia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2023
Malaysia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2023
Australia (Male, age 60-69)
0.00
Perfect
All happens as promised.
Date: Dec/2023
Australia (Male, age 60-69)
5.00
Perfect
All happens as promised.
Date: Dec/2023
Australia (Male, age 60-69)
5.00
Perfect
All happens as promised.
Date: Dec/2023
Australia (Male, age 60-69)
0.00
Perfect
All happens as promised. Also, loved the warm notes and tiny gift - thanks!
Date: Dec/2023
Australia (Female, age 60-69)
5.00
No problems
No guest review.
Date: Dec/2023
Australia (Female, age 60-69)
5.00
No problems
No guest review.
Date: Dec/2023
Australia (Female, age 60-69)
5.00
No problems
No guest review.
Date: Dec/2023
Australia (Female, age 60-69)
5.00
Worked like clockwork
No issues. Luggage was de,ivered as expected.
Date: Dec/2023
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Dec/2023
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Dec/2023
Australia (Male, age **)
4.00
Efficient Luggage Service
Hikyaku Maruo provided an efficient luggage service. However, we were confused at Kii-Tanabe because we couldn't see where to hand our luggage to the driver outside the station. Our notes from Kumano Travel were not very specific, there was no sign, and the bus ticket sellers could not help us. Luckily, some fellow travellers pointed to a small van and driver over in the carpark and we rushed over there just before our bus was due to depart. The driver had our name, so we left our luggage with him just in time to catch our bus.
Date: Nov/2023
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Male, age 60-69)
5.00
Perfect
It works!
Date: Nov/2023
United Kingdom (Male, age 60-69)
5.00
Perfect
It works!
Date: Nov/2023
United Kingdom (Male, age 60-69)
5.00
Perfect
Worked like a charm
Date: Nov/2023
United Kingdom (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2023
United Kingdom (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
No guest review.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
No guest review.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
Saved us all the hassle of transport the luggage. Was late in arriving at the Kii-tanabe station but my luggage still got picked up and sent without any hassle.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
No guest review.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
No guest review.
Date: Nov/2023
Singapore (Female, age 40-49)
4.00
- No subject -
No guest review.
Date: Nov/2023
Germany (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2023
Germany (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2023
Germany (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2023
Canada (Male, age 60-69)
5.00
Excellent
Couldn't be better
Date: Nov/2023
Canada (Male, age 60-69)
5.00
Excellent
Couldn't be better.
Date: Nov/2023
Canada (Male, age 60-69)
5.00
Excellent
Couldn't have been better.
Date: Oct/2023
Australia (Male, age 60-69)
5.00
All good
No guest review.
Date: Oct/2023
Australia (Male, age 60-69)
5.00
All good
No guest review.
Date: Oct/2023
Australia (Male, age 60-69)
5.00
All good
No guest review.
Date: Oct/2023
Australia (Male, age 60-69)
5.00
All good
No guest review.
Date: Oct/2023
United States (Male, age **)
5.00
Great service!
Our luggage was always waiting for us and in perfect condition - thank you! They even provided us with some complimentary towels for our ryokan stays. It was definitely worth the cost to not have to deal with our bags - we would highly recommend!
Date: Oct/2023
United States (Male, age **)
5.00
Great service!
Our luggage was always waiting for us and in perfect condition - thank you! They even provided us with some complimentary towels for our ryokan stays. It was definitely worth the cost to not have to deal with our bags - we would highly recommend!
Date: Oct/2023
United States (Male, age **)
5.00
Great service!
Our luggage was always waiting for us and in perfect condition - thank you! They even provided us with some complimentary towels for our ryokan stays. It was definitely worth the cost to not have to deal with our bags - we would highly recommend!
Date: Oct/2023
United States (Male, age **)
5.00
Great service!
Our luggage was always waiting for us and in perfect condition - thank you! They even provided us with some complimentary towels for our ryokan stays. It was definitely worth the cost to not have to deal with our bags - we would highly recommend!
Date: Oct/2023
Singapore (Male, age **)
5.00
- No subject -
Excellent service. Delivery arrived at our accommodation before we arrived.
Date: Oct/2023
Singapore (Male, age **)
5.00
- No subject -
Excellent service. Delivery arrived at our accommodation before we arrived.
Date: Oct/2023
Singapore (Male, age **)
5.00
- No subject -
Excellent service. Our train got delayed by about 45 minutes, arriving later than the appointment time. They arrived in front of the Tourist Information Office right after out train arrived. Delivery arrived at our accommodation before we arrived, even though it was a short hike. Thank you for the souvenir also.
Date: Oct/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2023
Singapore (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2023
Singapore (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2023
Singapore (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2023
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2023
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2023
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2023
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2023
United States (Female, age 30-39)
5.00
Reliable and easy
We were very pleased with our use of the luggage shuttle during our Kumano Kodo hike. The pickup and drop off was well communicated, easy, and well marked, and our bags were always there greeting us at our next destination.
Date: Oct/2023
United States (Female, age 30-39)
5.00
Reliable and easy
We were very pleased with our use of the luggage shuttle during our Kumano Kodo hike. The pickup and drop off was well communicated, easy, and well marked, and our bags were always there greeting us at our next destination.
Date: Oct/2023
United States (Female, age 30-39)
5.00
Reliable and easy
We were very pleased with our use of the luggage shuttle during our Kumano Kodo hike. The pickup and drop off was well communicated, easy, and well marked, and our bags were always there greeting us at our next destination.
Date: Oct/2023
Australia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Oct/2023
Australia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Oct/2023
Australia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Sep/2023
Netherlands (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2023
Netherlands (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2023
Netherlands (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2023
Netherlands (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2023
France (Male, age 40-49)
5.00
Perfect
Service indispensable et très professionnel pour faire le chemin en toute sérénité. Un grand merci pour le cadeau qui a été très utile lors des randonnées !
Date: Sep/2023
France (Male, age 40-49)
5.00
Perfect
Service indispensable et très professionnel pour faire le chemin en toute sérénité. Un grand merci pour le cadeau qui a été très utile lors des randonnées !
Date: Sep/2023
France (Male, age 40-49)
5.00
Parfait
Service indispensable et très professionnel pour faire le chemin en toute sérénité. Un grand merci pour le cadeau qui a été très utile lors des randonnées !
Date: Sep/2023
France (Male, age 40-49)
5.00
Service de grande qualité
Service indispensable et très professionnel pour faire le chemin en toute sérénité. Un grand merci pour le cadeau qui a été très utile lors des randonnées !
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
New Zealand (Female, age 50-59)
5.00
So pleased we used this service
Multiple times during our walk I was thankful that we had used the luggage transfer service. The weather was very hot and we were always soaked through with sweat. Carrying our packs as we normally do would have made it a miserable slog. Instead we had light day bags and could really enjoy the pilgrimage. This service is wonderful, we left our bags at the accomodation each morning and when we arrived at the next place they were sitting in the room. So easy.
Date: Sep/2023
Australia (Female, age 60-69)
5.00
Fantastic service.
Great to see our luggage delivered a long way ahead.
Date: Sep/2023
Australia (Female, age 60-69)
5.00
Well done
No guest review.
Date: Sep/2023
Australia (Female, age 60-69)
5.00
Efficient and reliable
No guest review.
Date: Sep/2023
Australia (Female, age 60-69)
5.00
Efficient and reliable
Great service - nice welcome gift too.
Date: Sep/2023
Canada (Female, age 60-69)
5.00
Dual pilgrimage
Very efficient.
Date: Sep/2023
Canada (Female, age 60-69)
5.00
Dual pilgrimage
Very efficient
Date: Sep/2023
Canada (Female, age 60-69)
5.00
Dual pilgrimage
Very efficient
Date: Sep/2023
Canada (Female, age 60-69)
5.00
Dual pilgrimage
Efficient delivery
Date: Sep/2023
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2023
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2023
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2023
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2023
Australia (Female, age 50-59)
5.00
- No subject -
Thankyou so much for delivering our luggage so efficiently and especially for bringing our lost phone.
Date: Sep/2023
Czech Republic (Female, age 40-49)
5.00
Excellent luggage shuttle service
Highly recommended luggage shuttle service of Mr Maruo, welcoming, punctual, reliable, exceeding expectations on Japanese hospitality.
Date: Sep/2023
Czech Republic (Female, age 40-49)
5.00
Excellent luggage shuttle service
Highly recommended luggage shuttle service of Mr Maruo, welcoming, punctual, reliable, exceeding expectations on Japanese hospitality.
Date: Aug/2023
United Kingdom (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Aug/2023
United Kingdom (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Aug/2023
United Kingdom (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Aug/2023
Germany (Male, age 30-39)
5.00
Bag was forwarded seemlessly
No guest review.
Date: Aug/2023
Germany (Male, age 30-39)
5.00
Bag was forwarded seemlessly
No guest review.
Date: Aug/2023
Germany (Male, age 30-39)
5.00
Bag was forwarded seemlessly
No guest review.
Date: Aug/2023
Germany (Male, age 30-39)
5.00
Bag was forwarded seemlessly
No guest review.
Date: Aug/2023
Germany (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2023
Germany (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2023
Germany (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2023
Germany (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2023
France (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Aug/2023
France (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Aug/2023
France (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Aug/2023
Australia (Female, age 40-49)
5.00
Perfect!
No guest review.
Date: Aug/2023
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Aug/2023
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Aug/2023
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Aug/2023
Australia (Female, age 40-49)
5.00
Perfect!
No guest review.
Date: Aug/2023
Australia (Female, age 40-49)
5.00
All good - so easy!
Met me as soon as the train arrived and it was good to overload the luggage. It was waiting for me in my room with a lovely note.
Date: Jul/2023
Taiwan (Female, age **)
5.00
準確送達
行李按照預定的行程送達，且貼心的在行李上留了字條和小禮物！
Date: Jul/2023
Taiwan (Female, age **)
5.00
準確送達
行李按照預定的行程送達，且貼心的在行李上留了字條和小禮物！
Date: Jul/2023
Taiwan (Female, age **)
5.00
準確送達
行李按照預定的行程送達，且貼心的在行李上留了字條和小禮物！
Date: Jul/2023
Taiwan (Female, age **)
5.00
準確接駁
行李按照預定的行程送達，且貼心的在行李上留了字條和小禮物！
Date: Jul/2023
United Kingdom (Male, age 50-59)
5.00
Superbly efficient
So simple, easy to use. Much appreciated. Recommend 10/10
Date: Jul/2023
United Kingdom (Male, age 50-59)
5.00
Superbly efficient
So simple, easy to use. Much appreciated. Recommend 10/10
Date: Jul/2023
United Kingdom (Male, age 50-59)
5.00
Superbly efficient
So simple, easy to use. Much appreciated. Recommend 10/10
Date: Jul/2023
United States (Female, age 20-29)
5.00
No problems with shipping our luggage!
Service completed as advertised!
Date: Jul/2023
Germany (Male, age 40-49)
5.00
Perfect
No guest review.
Date: Jul/2023
Germany (Male, age 40-49)
5.00
Perfect
No guest review.
Date: Jul/2023
Germany (Male, age 40-49)
5.00
Perfect
No guest review.
Date: Jul/2023
Australia (Female, age 50-59)
5.00
Great
Grest
Date: Jul/2023
Australia (Female, age 50-59)
5.00
Great
Great
Date: Jul/2023
Australia (Female, age 50-59)
5.00
Luggage service works brilliantly
V glad we used this excellent service
Date: Jun/2023
Malaysia (Male, age 60-69)
5.00
- No subject -
Luggage was waiting for us at check-in.
Date: Jun/2023
Malaysia (Male, age 60-69)
5.00
- No subject -
Luggage was waiting for us at check in.
Date: Jun/2023
Malaysia (Male, age 60-69)
4.00
- No subject -
Delivery was slightly slow as luggage only arrived about an hour after we had checked in.
Date: Jun/2023
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Male, age 60-69)
5.00
Never a missed bag!
Just what you want from a luggage shuttle.
Date: Jun/2023
Netherlands (Male, age 30-39)
4.00
Good service
Everything arrived in good order and without delay.
Date: Jun/2023
Netherlands (Male, age 30-39)
5.00
Good service
Arrived on time, with no damage or other problems. We appreciated the thoughtful small gift
Date: Jun/2023
Germany (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Jun/2023
Germany (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Jun/2023
Germany (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
Canada (Female, age 30-39)
5.00
Thank you for handling our luggage!
Reliable, very nice people, and an absolutely essential service in order to not have all your belongings on your back during the trip! Thank you again for taking care of our luggage!
Date: Jun/2023
Canada (Female, age 30-39)
5.00
Thank you for handling our luggage!
Reliable, very nice people, and an absolutely essential service in order to not have all your belongings on your back during the trip! Thank you again for taking care of our luggage!
Date: Jun/2023
Canada (Female, age 30-39)
5.00
Thank you for handling our luggage!
Reliable, very nice people, and an absolutely essential service in order to not have all your belongings on your back during the trip! Thank you again for taking care of our luggage!
Date: Jun/2023
Canada (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
Canada (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
Canada (Male, age **)
5.00
- No subject -
Nice personal touch with welcome gift with our luggage.
Date: Jun/2023
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Jun/2023
United States (Female, age **)
5.00
Great Service
Met me just as noted at the train station, bag was always on time!
Date: May/2023
United States (Male, age 50-59)
5.00
Great service
Basically they had a person standing in the Tanabe Tourism center with a nameplate with my name on it, we handed over our bags, and they magically appeared at each successive place with very cute wooden Kumano Kodo nametags on them. Would highly recommend them.
Date: May/2023
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2023
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2023
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: May/2023
Norway (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: May/2023
Norway (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: May/2023
Norway (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: May/2023
Australia (Male, age 70-79)
5.00
Perfect
The service did exactly what was promised.
Date: May/2023
Australia (Male, age 70-79)
5.00
Perfect
The service did exactly what was promised.
Date: May/2023
Australia (Male, age 70-79)
5.00
Perfect
The service did exactly what was promised.
Date: May/2023
Netherlands (Female, age 50-59)
5.00
great service - kind driver
very pleasant and kind driver. our luggage was brought on time to the 3 guesthouses where we stayed. we got two nice gifts and a thank you card from Maruo.
Date: May/2023
Netherlands (Female, age 50-59)
5.00
great service - kind driver
very pleasant and kind driver. our luggage was brought on time to the 3 guesthouses where we stayed. we got two nice gifts and a thank you card from Maruo.
Date: May/2023
Netherlands (Female, age 50-59)
5.00
great shuttle service - kind driver
very pleasant and kind driver. our luggage was brought on time to the 3 guesthouses where we stayed. we got two nice gifts and a thank you card from Maruo.
Date: Apr/2023
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2023
Czech Republic (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2023
Czech Republic (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2023
Hong Kong (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2023
Singapore (Female, age 50-59)
5.00
- No subject -
Great help in transporting our luggage from each location. Luggage were in the room when we check-in. Also, received 2 onsen towels as thank you gift, nice.
Date: Apr/2023
United States (Male, age 60-69)
5.00
Thanks for this service
No guest review.
Date: Apr/2023
United States (Male, age 60-69)
5.00
Thanks for this service
No guest review.
Date: Apr/2023
United States (Male, age 60-69)
5.00
Thanks for this service
I´m glad i picked this shuttle service. It made my walk experience a lot better experience.
Date: Apr/2023
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2023
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2023
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Female, age 60-69)
5.00
Perfect
No guest review.
Date: Apr/2023
United States (Female, age 60-69)
5.00
Simple and efficient
Bags were always delivered on time and in perfect condition. I learned that you shouldn’t leave anything behind because the service will make sure it’s delivered whether you want it or not. Which is how we wound up with a cup of noodles following us the whole way.
Date: Apr/2023
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Apr/2023
Belgium (Male, age 40-49)
5.00
perfect service
perfect service
Date: Apr/2023
Belgium (Male, age 40-49)
5.00
perfect service
perfect service
Date: Apr/2023
Australia (Male, age 60-69)
5.00
Bag arrived safe and sound
Excellent service
Date: Apr/2023
Australia (Male, age 60-69)
5.00
Bag arrived safe and sound
Excellent service
Date: Apr/2023
Australia (Male, age 60-69)
5.00
Bag arrived safe and sound.
Excellent service
Date: Apr/2023
Federated States of Micronesia (Female, age **)
5.00
- No subject -
No guest review.
Date: Apr/2023
Portugal (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2023
Portugal (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2023
Portugal (Male, age **)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Female, age **)
5.00
Made it!
No guest review.
Date: Apr/2023
United States (Female, age **)
5.00
Always made it!
No guest review.
Date: Apr/2023
United States (Female, age **)
5.00
Dependable
Our luggage always made it!
Date: Apr/2023
New Zealand (Female, age 50-59)
5.00
Great service
No guest review.
Date: Apr/2023
New Zealand (Female, age 50-59)
5.00
Great service
No guest review.
Date: Apr/2023
New Zealand (Female, age 50-59)
5.00
Great service
Luggage service was so efficient. We had huge bags and they were always there in tip top shape. Great value
Date: Apr/2023
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2023
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2023
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2023
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2023
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Mar/2023
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2023
Australia (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2023
Australia (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2023
Australia (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2023
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Mar/2023
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Mar/2023
United States (Female, age **)
5.00
- No subject -
Luggage always arrived ahead of us and picked up after we left
Date: Jan/2023
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jan/2023
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jan/2023
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Jan/2023
Australia (Male, age 50-59)
5.00
Friendly and dependable
Great service
Date: Jan/2023
Australia (Male, age 50-59)
5.00
Friendly and dependable
What more do you want from a luggage shuttle? They were patient when we were late once, and left us nice little notes on our luggage. What a great service.
Date: Jan/2023
Australia (Male, age 50-59)
5.00
Friendly and dependable
What more do you want from a luggage shuttle? They were patient when we were late once, and left us nice little notes on our luggage. What a great service.
Date: Dec/2022
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Male, age 60-69)
5.00
Excellent service
We would leave our bags at the ryokan in the morning and there they'd be at our next stop at the end of a day's hike.
Date: Dec/2022
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Female, age 30-39)
5.00
- No subject -
definitely worth it to use the luggage transport service on the longest hiking day!
Date: Dec/2022
United States (Female, age 30-39)
5.00
worth it!
We passed people on the trail who were carrying their own packs--but we were so glad we had the shuttle transfer! This first day of hiking was steep and I would not have wanted to carry my pack up those stairs!
Date: Dec/2022
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Female, age 40-49)
5.00
- No subject -
The shuttle did not arrive at the Kii-Tanabe station when it was scheduled to, but the very helpful staff at the info desk kept our luggage until they arrived so that we could get on the bus to go to the start of our pilgrimage hike. Our luggage was waiting at our accommodation when we arrived.
Date: Dec/2022
New Zealand (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2022
New Zealand (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Dec/2022
United States (Female, age 60-69)
5.00
great!
What a treat to have a little gift and note with my luggage transfer! I was sorry not to meat him in person.
Date: Dec/2022
Australia (Male, age 20-29)
5.00
Thank you!
Did a very good job.
Date: Dec/2022
Australia (Male, age 20-29)
5.00
Excellent!
No issues!
Date: Dec/2022
Australia (Male, age 20-29)
5.00
No issues at all!
They did a wonderful job.
Date: Dec/2022
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Dec/2022
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Dec/2022
Hong Kong (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2022
Singapore (Male, age **)
5.00
- No subject -
No guest review.
Date: Nov/2022
Singapore (Male, age **)
5.00
- No subject -
No guest review.
Date: Nov/2022
Singapore (Male, age **)
5.00
- No subject -
No guest review.
Date: Nov/2022
Singapore (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2022
Singapore (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2022
Australia (Female, age 30-39)
5.00
Worth paying for to avoid carrying all your stuff!
Very friendly, easy to spot when we arrived at the train station before taking the bus, loved the little gift attached to our luggage as well. Dont think twice- it was much easier hiking with just our day things and food rather than carrying our packs.
Date: Nov/2022
Singapore (Male, age 50-59)
5.00
- No subject -
Luggage in good condition and already at accommodation before we arrive.
Date: Nov/2022
Singapore (Male, age 50-59)
5.00
- No subject -
Luggage in good condition and already at accommodation before we arrive.
Date: Nov/2022
Singapore (Male, age 50-59)
5.00
- No subject -
Luggage in good condition and already at accommodation before we arrive.
Date: Nov/2022
Australia (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Nov/2022
Australia (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Nov/2022
Australia (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: Nov/2022
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2022
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Nov/2022
United States (Male, age 40-49)
5.00
Great Service, thank you!
Thank you for the luggage transport! It was very nice to have our suitcase waiting each night at our Guesthouse when we arrived.
Date: Nov/2022
United States (Male, age 40-49)
5.00
Flawless
Very easy, always on time
Date: Nov/2022
United States (Male, age 40-49)
5.00
Flawless
Very easy, always on time
Date: Nov/2022
United States (Male, age 40-49)
5.00
Flawless
Very easy, always on time
Date: Nov/2022
United States (Male, age 40-49)
5.00
Flawless
Very easy, always on time
Date: Oct/2022
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2022
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2022
Australia (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2022
Netherlands (Male, age 40-49)
5.00
Efficient Service
We arrived at Kii-Tanabe an hour earlier than scheduled. The staff at the tourist office accepted our bags promptly and our luggage was safely delivered to our accommodation at Ryokan Yunominesco Onsen.
Date: Sep/2022
Italy (Female, age 70-79)
5.00
Idem
Idem
Date: Sep/2022
Italy (Female, age 70-79)
5.00
Idem
Idem
Date: Sep/2022
Italy (Female, age 70-79)
5.00
Everything was perfect!
We had every day our baggage on time, we are totally satisfied
Date: Sep/2022
Belgium (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2022
Belgium (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2022
Belgium (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: May/2022
Japan (Female, age **)
4.00
- No subject -
No guest review.
Date: May/2022
Japan (Female, age **)
4.00
- No subject -
No guest review.
Date: May/2022
Japan (Female, age **)
4.00
- No subject -
No guest review.
Date: Apr/2022
Japan (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2022
Japan (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Apr/2022
Japan (Male, age **)
5.00
Springtime Trip for a Couple
Very convenient service. Thanks a lot for the towel!
Date: Mar/2022
Japan (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2022
Japan (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Nov/2021
Japan (Male, age 40-49)
5.00
Luggage Service
Throughout the trip the luggage service was TOP NOTCH and so convenient. Another group actually requested luggage service after having seen that we had luggage service. We never had any issue with the services and the additional wooden “Prefectural Pass” was a very nice touch to the service. It really made us think about the history of the region.
Date: Nov/2021
Japan (Male, age 40-49)
5.00
Luggage Service
Throughout the trip the luggage service was TOP NOTCH and so convenient. Another group actually requested luggage service after having seen that we had luggage service. We never had any issue with the services and the additional wooden “Prefectural Pass” was a very nice touch to the service. It really made us think about the history of the region.
Date: Sep/2021
Japan (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Sep/2021
Japan (Female, age 20-29)
5.00
Thank you for your gift
I liked the gift and your small note for me. It was very sweet :)
Date: Mar/2021
Japan (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Mar/2021
Japan (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Dec/2020
Japan (Male, age 50-59)
4.00
- No subject -
No guest review.
Date: Dec/2020
Japan (Male, age 50-59)
4.00
- No subject -
No guest review.
Date: Nov/2020
Japan (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2020
Japan (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2020
Japan (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2020
Japan (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Mar/2020
Germany (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2020
Germany (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2020
Japan (Female, age 40-49)
5.00
- No subject -
丁寧に対応していただいて助かりました。
Date: Mar/2020
Hong Kong (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Mar/2020
Hong Kong (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Feb/2020
United States (Female, age 40-49)
5.00
- No subject -
seamless
Date: Feb/2020
United States (Female, age 40-49)
5.00
- No subject -
Seamless
Date: Feb/2020
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Feb/2020
United States (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Feb/2020
Viet Nam (Male, age 40-49)
5.00
Kumano Kodo towel
Received the luggage with an extra gift of Kumano Kodo towel. Love!
Date: Jan/2020
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2020
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Jan/2020
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2020
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Jan/2020
United States (Male, age **)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2019
United States (Female, age **)
5.00
- No subject -
Our luggage was delivered on time and in perfect condition every day. Excellent service!
Date: Dec/2019
China (Female, age 30-39)
5.00
Packaging was convenient and safe in delivery.THX！
Packaging was convenient and safe in delivery.THX！
Date: Dec/2019
China (Female, age 30-39)
5.00
Packaging was convenient and safe in delivery.THX！
Packaging was convenient and safe in delivery. And I liked the gift，THX！
Date: Dec/2019
United Kingdom (Female, age 50-59)
5.00
perfect
No guest review.
Date: Dec/2019
United Kingdom (Female, age **)
5.00
Excellent service, mysteriously working in the background
We never did get to meet the people who carried out the luggage shuttle service. Professional service with no fuss. Luggage always arrive at the accommodation in advance of our arrival.
Date: Dec/2019
United Kingdom (Female, age **)
5.00
Excellent service, mysteriously working in the background
We never did get to meet the people who carried out the luggage shuttle service. Professional service with no fuss. Luggage always arrive at the accommodation in advance of our arrival.
Date: Nov/2019
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2019
United States (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2019
Australia (Male, age 50-59)
5.00
All good.
We had three bags transported from Chikatsuyu to Hongu. All good, they were there at our accommodation when we arrived.
Date: Nov/2019
Australia (Male, age 50-59)
5.00
Good service
We had three bags transferred from Takahara to Chikatsuyu. All went to plan, bags waiting for us when we arrived.
Date: Nov/2019
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Nov/2019
Israel (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Nov/2019
Canada (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2019
Canada (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2019
Canada (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Nov/2019
Canada (Female, age 70-79)
5.00
Hikyaku Mario luggage shuttle
We used this service for four nights from our hotel in Tanabe to Katsuura. We booked online and never had a worry. Our luggage was waiting in our room upon our arrival each night.
Date: Nov/2019
United Kingdom (Male, age 40-49)
5.00
On time, good service
On time, good service
Date: Nov/2019
Belgium (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Nov/2019
Switzerland (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2019
China (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2019
China (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2019
United States (Male, age **)
5.00
- No subject -
Luggage waiting in room when we arrived.
Date: Nov/2019
United States (Male, age **)
5.00
- No subject -
Luggage moved to Yunonime Onsen on time.
Date: Nov/2019
United States (Male, age **)
5.00
- No subject -
Luggage moved seamlessly.
Date: Oct/2019
Canada (Male, age 40-49)
5.00
Great service
Our luggage was waiting for us when we arrived.
Date: Oct/2019
Canada (Male, age 40-49)
0.00
Great service
Our luggage was waiting for us when we arrived.
Date: Oct/2019
Canada (Male, age 40-49)
5.00
Great service
Our luggage was waiting for us when we arrived.
Date: Oct/2019
Canada (Male, age 40-49)
5.00
Great service
Our luggage was waiting for us when we arrived.
Date: Oct/2019
Canada (Male, age 40-49)
0.00
Great service
Our luggage was waiting for us when we arrived.
Date: Oct/2019
Ireland (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2019
Ireland (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Oct/2019
Spain (Male, age **)
5.00
No problem
Perfect service
Date: Oct/2019
Spain (Male, age **)
5.00
No troubles
Perfect service
Date: Oct/2019
Canada (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2019
Australia (Male, age **)
5.00
Excellent
Luggage is collected from where we sleep and delivered to next accommodation. Simple and good.
Date: Oct/2019
Australia (Male, age **)
5.00
Excellent
Easy to use, and attached a small gift to the luggage left at our accommodation. We've kept the wooden tag as a memento of the trip.
Date: Oct/2019
Australia (Female, age 50-59)
5.00
Excellent service
Great service.
Date: Oct/2019
Australia (Female, age 50-59)
5.00
Excellent service
Bag pick-up at Tanabe Station was very prompt and quick and our baggage arrived perfectly at our accommodation. Great service and no issues at all (other than being a little expensive?)
Date: Oct/2019
Spain (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2019
Spain (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Oct/2019
Israel (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2019
Israel (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2019
Philippines (Female, age 50-59)
5.00
great service
our luggage always arrive on time.
Date: Oct/2019
Philippines (Female, age 50-59)
5.00
Nice gift
We were pleasantly surprised to receive hand towels from them. So thoughtful.
Date: Oct/2019
Australia (Male, age 50-59)
5.00
All good.
Our bags were delivered on time.
Date: Oct/2019
Australia (Male, age 50-59)
5.00
All good.
Our bags were delivered on time.
Date: Oct/2019
Germany (Male, age 50-59)
5.00
- No subject -
Very friendly, punctual and professional
Date: Sep/2019
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Sep/2019
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Sep/2019
Australia (Female, age **)
5.00
- No subject -
No guest review.
Date: Sep/2019
Australia (Female, age **)
5.00
Great service, friendly
This shuttle service was perfect, we had no issues and even got a little gift which was a lovely touch (and totally unnecessary).
Date: Sep/2019
Australia (Female, age **)
5.00
Great service, friendly
This shuttle service was perfect, we had no issues and even got a little gift which was a lovely touch (and totally unnecessary).
Date: Sep/2019
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Sep/2019
Australia (Female, age 50-59)
5.00
- No subject -
No guest review.
Date: Aug/2019
Australia (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2019
Australia (Male, age 40-49)
5.00
- No subject -
Perfect!
Date: Aug/2019
Australia (Male, age 50-59)
5.00
- No subject -
Excellent service, reliable
Date: Jul/2019
Singapore (Male, age 40-49)
4.00
- No subject -
No guest review.
Date: Jul/2019
Switzerland (Male, age 50-59)
5.00
Great service
Luggage service was excellent, reliable. And they even found an item we had left and gave it back to us with the next delivery and left a nice friendly note.
Date: May/2019
United States (Female, age 70-79)
5.00
Excellent service
Our luggage was in the room waiting for us when we arrive. There was a small souvenir attached too. Thank you.
Date: May/2019
Netherlands (Male, age 50-59)
5.00
Excellent service
The luggage service notified the hotel where we were staying on how to label the luggage and it arrived very quickly at the new location.
Date: May/2019
United Kingdom (Female, age 50-59)
5.00
- No subject -
Lovely touch to leave a personal note and welcome towel.
Date: May/2019
Australia (Female, age 30-39)
5.00
Excellent luggage service
Excellent service. Thank you so much!
Date: Apr/2019
Italy (Female, age 30-39)
5.00
perfect service
No guest review.
Date: Apr/2019
Italy (Female, age 30-39)
5.00
perfect service
No guest review.
Date: Apr/2019
United States (Male, age 40-49)
5.00
exactly as planned
The luggage was picked up and delivered, as expected
Date: Dec/2018
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2018
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Dec/2018
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Nov/2018
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2018
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Aug/2018
United States (Female, age **)
5.00
- No subject -
On time, no issues
Date: Aug/2018
Spain (Male, age 50-59)
5.00
Japanese effectiveness and preciseness
Perfect service. Luggage was at destination at time and without any incidence.
Date: Jul/2018
United States (Female, age 20-29)
5.00
- No subject -
No guest review.
Date: Jun/2018
Australia (Male, age 50-59)
5.00
Luggage transfer
Perfect service
Date: Jun/2018
Australia (Male, age 50-59)
5.00
Luggage transfer service
Perfect service
Date: Jun/2018
United Kingdom (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2018
United Kingdom (Male, age **)
5.00
- No subject -
No guest review.
Date: Jun/2018
United States (Female, age **)
5.00
- No subject -
No guest review.
Date: Jun/2018
United Kingdom (Male, age 60-69)
5.00
Fantastic Service by Hikyaku Maruo
We organised a luggage transfer which went perfectly.
Date: Jun/2018
Spain (Male, age 60-69)
4.00
- No subject -
No guest review.
Date: May/2018
Australia (Female, age 50-59)
5.00
Great.
We left our bag at Takahara and there it was waiting for us at Nonaka
Date: May/2018
Australia (Female, age 50-59)
5.00
Terrific
We left our bag at Nonaka, and like magic, it appeared at Yunomine onsen.
Date: Apr/2018
Netherlands (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Mar/2018
Australia (Male, age 70-79)
5.00
- No subject -
No guest review.
Date: Jan/2018
Germany (Female, age 20-29)
5.00
- No subject -
There were no problems.
Date: Nov/2017
France (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Nov/2017
United Kingdom (Male, age 30-39)
5.00
Timely and friendly service
Timely and friendly service
Date: Nov/2017
United Kingdom (Male, age 30-39)
5.00
Timely and friendly service
Timely and friendly service
Date: Oct/2017
Sweden (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2017
Sweden (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2017
Sweden (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2017
Sweden (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Oct/2017
United States (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Sep/2017
Australia (Female, age 60-69)
5.00
Worked like a dream
On time (early actually ) & friendly service.
Date: Sep/2017
Australia (Female, age 60-69)
5.00
Efficient service
We had no issues at all and thought this was a fantastic service for people walking the trail.
Date: Oct/2016
Canada (Female, age 30-39)
3.00
Confusion on pick up place
Our confirmation said Tanabe station whitout any time, but it fact it was planned in the hotel. It was stressful as our time was counted to assess the trail in time. The correction of the information in the e-mail would be an easy way to resolve this.
Date: Jul/2017
United States (Female, age 30-39)
5.00
Prompt and reliable
There was a minor miscommunication regarding luggage pick-up location, but it was quickly rectified and our luggage delivered without issue. We would definitely use Hikyaku Maruo again.
Date: Jul/2017
United States (Male, age 60-69)
5.00
Great Service
Our bags were delivered on time, waiting for us at our next Minshuku. The service was waiting for us at the train station to pick up our bags.
Date: Jun/2017
United States (Male, age 50-59)
5.00
Professional
They were at the train station exactly on time with a big board with my name on it. Bag was waiting for us in Takahara.
Date: May/2017
United States (Female, age 30-39)
5.00
Very accomadating
We met the shuttle driver at 6:15 am prior to the first morning bus. He was very kind and even gave us little gifts before departing with our bags.
Date: May/2017
Australia (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Apr/2017
Belgium (Female, age 70-79)
5.00
- No subject -
No guest review.
Date: Apr/2017
Australia (Female, age **)
5.00
Efficient
Friendly and reliable service
Date: Apr/2017
Spain (Female, age 60-69)
5.00
Such a friendly service!
Perfect, on time, friendly, with handwritten luggage tag and a little present for us!!
Date: Apr/2017
Australia (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Apr/2017
United States (Female, age 50-59)
5.00
- No subject -
Perfect, luggage was waiting for us when we arrived.
Date: Apr/2017
Netherlands (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Apr/2017
Netherlands (Male, age 20-29)
5.00
- No subject -
No guest review.
Date: Mar/2017
China (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2016
Hong Kong (Female, age 60-69)
4.00
効率
効率のいい、時間を固く守る。
Date: Nov/2016
Hong Kong (Female, age 60-69)
4.00
時間
荷物を心配しないです。
Date: Jan/2017
Argentina (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Jan/2017
Argentina (Male, age 50-59)
5.00
- No subject -
No guest review.
Date: Dec/2016
Australia (Female, age 30-39)
5.00
- No subject -
Luggage arrived before us and was waiting in our room!! Very happy.
Date: Nov/2016
Singapore (Female, age 40-49)
3.00
Great service but overpriced
Received the bag at Kii Tanabe station as scheduled. Service was great but I felt like I had been fleeced, especially if you consider the luggage shuttle for 1 bag cost more than the train ride for 1 person between Kansai international airport and Kii Katsuura, or the price of accommodation for one night. Seems rather opportunistic on the part of the luggage shuttle company, since I didn't have a choice but to use them, as it wasn't possible to carry the bag on the hike between Nonaka and Kii-Tanabe.
Date: Nov/2016
United Kingdom (Male, age 30-39)
5.00
- No subject -
No guest review.
Date: Nov/2016
United States (Male, age 50-59)
5.00
Reliable and friendly
The service provider was very friendly and easy to find at Kii-Tanabe Station. Our train arrived 30 minutes late, so he had to wait extra time for us to arrive. He did not seem upset by this. Our bags were waiting for us at our hotel that evening exactly as we expected.
Date: Nov/2016
United States (Male, age 50-59)
5.00
Reliable
We did not meet our service provider for this luggage transfer (although we had met him for the transfer the day before). We left our luggage in the morning and it magically was waiting for us that evening. The luggage was handled well and delivered exactly as expected.
Date: Nov/2016
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2016
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2016
Canada (Female, age 60-69)
5.00
Haiku: Luggage Transfer Service
thank you Maruo, for heavy lifting?daily, and the cool head scarves
Date: Nov/2016
Canada (Female, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2016
Netherlands (Female, age 30-39)
5.00
- No subject -
Perfect on time and with clear signing.
Date: Nov/2016
Australia (Male, age 60-69)
5.00
Extraordinary service from a friendly man
Due to a mistake on our part we thought our luggage was being taken from Miyoshiya Ryokan and found Mr Maruo patiently waiting for us at the train station bus stop instead. He happily left the bus stop to collect our bags but before he did gave us presents of lovely bandannas - very thoughtful and despite language difficulties our bags arrived at our destination before we did. Wonderful.
Date: Oct/2016
Australia (Male, age **)
5.00
- No subject -
No guest review.
Date: Oct/2016
Canada (Female, age 30-39)
5.00
- No subject -
No guest review.
Date: Oct/2016
Australia (Male, age 40-49)
5.00
Great service
Thank you for your patience! We had to re-schedule the luggage pick up twice due to our late arrival (no trains to Kii-Tanabe during typhoon on 20/09/16)
Date: Oct/2016
France (Female, age **)
5.00
- No subject -
No guest review.
Date: Oct/2016
France (Female, age **)
5.00
- No subject -
No guest review.
Date: Sep/2016
Austria (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Sep/2016
Austria (Female, age 40-49)
5.00
- No subject -
No guest review.
Date: Aug/2016
Spain (Male, age 50-59)
5.00
Timely and effective services
We received promptly and the service was done as we requested.
Date: Aug/2016
Spain (Male, age 50-59)
0.00
Timely and effective services
We received promptly and the service was done as we requested.
Date: Aug/2016
Spain (Male, age 50-59)
5.00
Effective and timely
We received promptly and the service was done as we requested. In addition we made a welcome gift.
Date: Aug/2016
Netherlands (Female, age 20-29)
5.00
great service
Good service, right on time. The driver was really kind.
Date: Jul/2016
France (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Jun/2016
Canada (Female, age 40-49)
0.00
- No subject -
Excellent and on time
Date: May/2016
Australia (Female, age 50-59)
5.00
Absolute professionalism
We were met on time by the friendly and helpful Maruo, our luggage was delivered with care and we had no problems. What a wonderful service.
Date: Apr/2016
Germany (Male, age 30-39)
5.00
all great
No guest review.
Date: Apr/2016
France (Male, age 60-69)
5.00
Efficient service
Maruo is a pleasant and welcoming man . The must : few words on a paper sticked on our luggages
Date: Apr/2016
Japan (Male, age 40-49)
5.00
- No subject -
No guest review.
Date: Mar/2016
France (Male, age 60-69)
5.00
- No subject -
No guest review.
Date: Nov/2015
Spain (Female, age 40-49)
5.00
- No subject -
No guest review.
Price Plan(s)
Details
LUGGAGE SHUTTLE CANCELLATION FEES
- Before 20 days
- No cancellation fee
- 8~20 days before
- 20% of total
- 2~7 days before
- 30% of total
- Day before: until 17:00 (JST)
- 40% of total
- Day before: after 17:00 (JST)
- 100% of total
- Service Day
- 100% of total
● No refunds provided if guests do not meet service provider at the designated time and location.
● No refunds provided if the number of pieces of luggage is decreased or the route is shortened after confirmation and payment.
● An extra fee will be charged if the number of pieces of luggage is increased or the distance of delivery increased.
● Due to reservation changes, if it is not possible to arrange transport with the same provider, arrangements will be made with a different provider. In this case, the first reservation will be cancelled and refunded, and the fixed cancellation fee will be charged if it applies. Then the new arrangement will be processed as a new reservation.
- RESERVATIONS
-
- ■ Pick-up and delivery are limited to accommodations booked ONLY via the KUMANO TRAVEL Community Reservation System in order to prevent problems such as accommodations refusing to accept luggage or loss in transit due to miscommunication.
■ Daily luggage shuttle service needs to be booked at least 20 days in advance.
- LUGGAGE TAGS
-
- ■ Please be sure to attach a tag containing your name, phone number and email address to your luggage.
- LUGGAGE CONDITIONS
-
- ■ Put everything inside your bag and DO NOT attach anything, such as umbrellas or plastic bags.
■ Additional fees may be charged to luggage not satisfying these conditions.
- NOTICE & DISCLAIMER
-
- ■ Transport NOT available for:
● Valuable or fragile items
● Flammable, hazardous or dangerous materials
● Frozen or refrigerated foods/medicine
■ We are not responsible for any loss or damage that occurs during transport.