Date: Jan/2026
Canada (Female, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Lovely Ryokan with great food and fantastic onsen!
Hotel Subaru was very comfortable, and our meals were delicious. The onsen is a great attraction, they have many different baths of different temperature, some outside and others inside.
Date: Nov/2025
Italy (Male, age 60-69)
Individual:
Guestroom 4, Baths 4, Meals 4, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Oct/2025
United States (Female, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 3, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Great stay - loved the onsen!
Date: Oct/2025
United States (Female, age 40-49)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
The pool was lovely and the dinner was amazing! We had to leave before breakfast and they kindly packed our breakfast and our lunch for us!
Date: Aug/2025
Australia (Female, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 3, Reception & Service 3
Plan:
Supper & Breakfast
- No subject -
Very good standard.cost value was comparable. Beautiful onsen.
Date: Jul/2025
Austria (Female, age 40-49)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
The public bath is great and the meals were excellent. We had a great time and a good resting day at the hotel.
Date: Jun/2025
United States (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
This is a very nice hotel with authentic Japanese cuisine. I put on the submission that I had a shellfish allergy and the meal contained a ton of shellfish.
Date: Jun/2025
United States (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Jun/2025
France (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
A perfect Spot
Date: Apr/2025
Germany (Male, age 70-79)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 4, Reception & Service -
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Apr/2025
Australia (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Service with a smile
3 star accommodating on my Kumano Kodo trail. Much better experience this time around (last stayed in 2023). The room was lovely with basic amenities but showers and bath can be had at the onsite onsen. Even if you have tattoos… don’t linger in the bath, but have a shower! It’s ok! The food was more to my taste this time around with an interacted menu of local and seasonal delicacies! Staff was impeccable and spoke a little English. I’d stay again for sure!
Date: Apr/2025
United States (Female, age **)
Individual:
Guestroom 5, Baths 5, Meals 4, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
Lovely room, very nice onsen. Meals were fine, though an earlier breakfast service would be appreciated for hikers. For a location, a littler closer to town would be fun.
Date: Apr/2025
Japan (Male, age 60-69)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Dec/2024
China (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Everything is good, but the price is not beautiful
Date: Nov/2024
Germany (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Oct/2024
Australia (Female, age **)
Individual:
Guestroom 4, Baths 4, Meals 5, Location 4, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Charming!
Wonderful meals, lovely hosts. Clean and a beautiful location.
Date: Sep/2024
Hong Kong (Male, age 60-69)
Individual:
Guestroom 4, Baths 4, Meals 4, Location 3, Reception & Service 3
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Aug/2024
France (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Very helpful
Date: Jul/2024
Germany (Female, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
A perfect stay!
A very lovely Onsen hotel! The room was very large and comfortable. The food was absolutely delicous. The personnel were all very friendly and helpful. The shop had beautiful omiyage. The laundry service was very convenient. I enjoyed the time there very much. After a day's hike the onsen is just great!
Date: Jul/2024
Austria (Female, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Jun/2024
Canada (Female, age **)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: May/2024
Switzerland (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Beutiful onsen hotel to relax.
Very nice accommodation at the Totsukawa Onsen. The location is really great for walking the Kumano Kodo trail. The meals are exceptionally good and the onsen is a great place to relax you after a hike.
The meals were really nice, with super friendly and helpful staff. Suprisingly, I met one of the staff members the following day also walking the Kohechi trail :)
Date: Apr/2024
United Kingdom (Female, age **)
Individual:
Guestroom 4, Baths 5, Meals 3, Location 5, Reception & Service 3
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2023
United States (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2023
United States (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
- No subject -
Date: Dec/2023
Israel (Male, age 20-29)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2023
Taiwan (Female, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Dec/2023
Australia (Male, age 40-49)
Individual:
Guestroom 4, Baths -, Meals 4, Location 4, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Standard 3 star accommodation in Japan. The room was very nice and spacious. The ammenities adequate, but no shower or bath in the room. To shower with hot water you need to go outside of the hotel and shower at the pool facilities next door. The smell in there was not very nice, but the pool attendant was very courteous. Cold showers are available just prior to dipping your toes in the hot spring. Tattoos are not welcomed, which is standard. Dinner was a degustation menu. If you're a vegan or a vegetarian, make sure to let them know not to include fish. Breakfast was much more successful in my view. The food was fresh, just nothing special in terms of flavour. It presented really well (as per the pictures). I would recommend shopping around. But if needs must, it is ok.
Date: Nov/2023
Switzerland (Male, age 50-59)
Individual:
Guestroom 5, Baths 4, Meals 5, Location 3, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2023
Japan (Female, age 30-39)
Individual:
Guestroom 3, Baths 4, Meals 4, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Fancy onsen hotel
Very convenient for kohechi route. Very nice onsen and set menu. Rooms a bit old fashioned.
Date: Oct/2023
China (Female, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Aug/2023
Australia (Female, age 50-59)
Individual:
Guestroom 5, Baths 4, Meals 3, Location 3, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Early check in was no problem, when we arrived earlier than expected.
The food was just over the top. Would have been lovely to have more traditional Japanese.
Just too much!
Date: Jun/2023
Japan (Male, age 50-59)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
朝食時間
当日熊野本宮のバスに間に合わさなければいけない中、朝食時間が7:30からとなっておりました。
もう少し早い時間だといいと思いました。
Date: May/2023
United States (Male, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Great onsen, fantastic food, right on Kumano Kodo trail
We didn't expect much from what we thought was more of a typical hotel, and we were proven wrong! The hot springs / tubs were excellent, the dinner and breakfast was very good and the room was a very nice traditional Japanese room. We enjoyed our stay!
Date: May/2023
Japan (Female, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Excellent hotel with bath and Japanese dinner
It was wonderful to rest in the hot bath after hiking on the Kumano Kodo, in the outside bath and in the bath tube made of the Japanese hinoki, cedar tree. Food was delicious and delicately made, served in an own compartment area, preserving privacy.
Date: May/2023
Canada (Female, age **)
Individual:
Guestroom 4, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Would not recommend this location for Kumano Kodo walkers. They offer meals later than when most people like to get started and get going. The food was beautiful but it didn't taste so good.
Date: Apr/2023
Taiwan (Male, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Kumano Kodo_Kohenchi
Subaru hotel provided a very good services.
We feeled very good and will recommend our friends to visit it again.
Date: May/2022
Japan (Male, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
かなり前になりますが数回泊まったことがあります。その時と比較して料理が大変良くなっており、大満足でした。
Date: May/2021
Japan (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
熊野古道小辺路沿いにあり非常に良い立地です.お風呂も広い露天風呂に,打たせ湯,寝湯がありゆったりくつろぐことができました.料理は地元の食材を多用し,工夫を凝らした懐石料理で,朝ごはんともども十分満足できるものでした.お昼のお弁当にも贅沢なおかずが入っており,果無峠越えの疲れた体を癒してくれました.
Date: May/2019
Japan (Male, age 60-69)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
この宿は昨年12月にも利用させて頂きましたが、今回1万円高くてちょっと残念でした。
Date: Jun/2020
Japan (Male, age 70-79)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
小辺路を西中バス停付近まで下りてきて昴に向かおうとしましたが、通りがかりの方が、工事のため道路が閉鎖していることを教えてくださいました。
そこで、昴に電話したところ、う回路で途中まで迎えに来ていただき、とても助かりました。
また、朝は早く出発したかったので、朝食を弁当に替えていただきました。
Date: Nov/2019
Spain (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
Superb hotel perfectly located on Kohechi Road, although stopping in such a formal place is quite surprising. The place is very pleasant and the food is excellent. Special mention to the onsen, in the open air, which was the best we have known of our entire trip.
Date: Oct/2019
Germany (Male, age 20-29)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Big hotel with onsen on the Kohechi trail
Superb onsen in the mountains, very big room and a friendly staff. The meals were also very good. A bit pricey though, sure, but if you can only have one onsen during your trip then go for it.
Date: Sep/2019
Singapore (Female, age 60-69)
Individual:
Guestroom 5, Baths 4, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
Helpful front desk staff
The front desk staff was very helpful in calling around to enquire about the connections on public buses that we had to make from Hotel Subaru to Imoze and then to Omata because we couldn't follow through with our hiking plans as we had an injured ankle.
The hotel was very comfortable with an excellent onsen for I enjoyed the day the women had the beautiful onsen. The food was also extremely delicious and beautifully served.
Date: Sep/2019
Singapore (Female, age 50-59)
Individual:
Guestroom 2, Baths -, Meals 3, Location 3, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
When we reached the hotel; we saw a note saying kohechi road is closed due to falling rock. Upon asking the hotel staff; they told us to check again the next evening. On 23th morning, we asked and the hotel staff was very helpful - he called the relevant office to seek more info for us. And during night time, they took the initiative to help check again and came to our room to personally update us. Very thankful for their help!
Date: Aug/2019
Japan (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
小辺路3日目泊
前日の雨の影響で、ホテルへの道が急遽通行止めとなった情報を電話でお伝えいただき、迎えにまで来ていただけました。
あれがなかったらと思うと、大変ありがたかったです。
お風呂、お食事は文句なしです。
こちらもコインランドリーがあるので助かります。
翌日小辺路へもすぐに合流できるので、とても便利です。
Date: Jul/2019
United States (Female, age 20-29)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
An Amazing Onsen Hotel
This was our fourth night of our Kohechi trail hiking trip. Though the hotel itself was a good 6km of road walking from the Yakio bus stop and we were exhausted by the time we reached it, the location was great because it was close to the trail head for the next day of hiking. The hotel was spacious and the workers were friendly and helpful--I even found my name on the welcome board when we first entered. The baths were the best baths we've been to during our whole trip--there were outdoor baths, both communal and personal, and an indoor hot bath as well as a cold bath. It was so good that I had to dip in the onsen before leaving the next morning as well. The meals were unexpectedly extravagant, and we each got our own shabu-shabu pot and sashimi on top of the regular dishes. The room itself was also clean and came up a wooden roller, which was a great help to our sore legs. We thoroughly enjoyed our stay here!
Date: May/2019
Germany (Male, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
everything was fine
very nice hotel in beautiful Surroundings.
Date: May/2019
Japan (Female, age 50-59)
Individual:
Guestroom 4, Baths 4, Meals 4, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
大きくて近代的なお宿
温泉も大きく楽しめます。コインランドリーもあり乾燥機を使えるので助かりました。
Date: May/2019
Brazil (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
Amazing experience!
We had such a great time. It was an amazing experience and we look fwd to have another opportunity to go again. Be sure that we will suggest to our friends
Date: Apr/2019
Switzerland (Male, age **)
Individual:
Guestroom 2, Baths 3, Meals 3, Location 4, Reception & Service 2
Plan:
Supper, Breakfast & Lunch box
- No subject -
Value for money horrible.
Dirty carpet in room and no private shower.
Food ok bit not matching the price.
Staff does not speak english.
Date: Apr/2019
United States (Male, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Superb service
We spent a night here on the Kohechi. This is a wonderful hotel and spa, and would make a good place for any walkers to take a rest day also. The baths are superb. The staff do not speak fluent English, but went out of their way to help us. We sent our luggage by Takubin from Hotel Subaru to our temple stay in Koyasan; the staff was helpful and responsible in this task, and even sent us a refund when the charge was miscalculated.
Date: Dec/2018
United States (Female, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
One of the best!
A very nice place, staffed by friendly and helpful people. It was worth the day's walk along the Kohechi to get there.
Date: Oct/2018
Australia (Male, age 20-29)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Good place to unwind
Nice spot and great food, but definitely felt a bit odd being a solo traveler here. Maybe I'm just used to more informal places. Anyway, beautiful spot, and really nice variety of baths.
Date: May/2018
Australia (Male, age **)
Individual:
Guestroom 5, Baths 5, Meals 5, Location -, Reception & Service -
Plan:
Supper, Breakfast & Lunch box
Fantastic hotel
Amazing meals and a picturesque outdoor onsen looking on to mountain and forest. Hotel grounds are very well kept and right on the kumano is a plus
Date: May/2018
Japan (Female, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Apr/2018
Japan (Male, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
雨で早い時間のチェックインだったのですが、すぐ受け入れていただき助かりました。食事も美味しかったです。
Date: Apr/2018
Finland (Male, age 30-39)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Hotel Subaru during Kohechi trail (Day 3)
We really loved Hotel Subaru after our third day hiking. The hotel is very big and accommodating, it was a nice change from the smaller places we had stayed. The biggest benefit was the wonderful onsen that has also outdoor pools. It was also open quite late which was a nice bonus. The food during dinner was really amazing and plentiful.
Date: Nov/2017
France (Male, age 30-39)
Individual:
Guestroom 4, Baths 3, Meals 5, Location 5, Reception & Service 3
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2017
United States (Female, age 70-79)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Reception and Service
They were very good. But we missed the hospitality of Minshuku after staying there two nights.
Date: Nov/2017
United States (Female, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Una joya en la montana
Cordialmente recibidos en el hotel, banos al aire libre y exquisita comida.
Date: Oct/2017
Canada (Male, age 20-29)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Best Onsen
Fantastic bath! What a relief after a long hike. Everything was great. Room was spacious but we would have preferred the japanese room. We will be back for sure.
Date: Sep/2017
Spain (Female, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
LUXURY HOTEL
BEAUTIFULL HOTEL, FANTASTIC ONSEN, GREAT SWIMING POOL, GREAT ROOM, EXPENSIVE BUT WORTHING
Date: Nov/2016
Japan (Male, age 50-59)
Individual:
Guestroom 3, Baths 4, Meals 3, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
Date: Nov/2016
Spain (Male, age 30-39)
Individual:
Guestroom 2, Baths 3, Meals 4, Location 4, Reception & Service 3
Plan:
Supper, Breakfast & Lunch box
Good choice, but not the best choice
Overall we were fine at this hotel but the room was very small for four people and it smelt quite weird. I would rate it a more appropriate hotel for older people. It is an expensive hotel for what it offers. The food was good. Overall not bad.
Date: Nov/2016
Australia (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Great finish to our Japanese holiday
Our last night in Japan and after 3 days of walking on the Kohechi, we were keen for a great onsen and accommodation. Super friendly staff and excellent food. Lovely view of the mountains from our room.
Date: Oct/2016
France (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Great hotel.
Very nice welcome. Very quiet surroundings. The onsen is amazing with many baths. Good meals. Great employees !
Date: Apr/2016
United States (Male, age 40-49)
Individual:
Guestroom 5, Baths -, Meals -, Location -, Reception & Service 5
Plan:
Rent-a-car
Great Service
The service was great. It just came as a surprise how narrow the streets were. That plus driving in the left side of the road, made driving in the area way more difficult than I expected.
Date: Apr/2016
United States (Male, age 40-49)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Very nice experience
The Hotel Subaru exceeded my expectations. It was totally off the beaten path, and, since it does not target the foreign tourists, it was a very authentic immersion into Japanese tourist environment. My only comment is that, if I remember right, they advertised as speaking English. But no, hardly any English spoken there.
Date: Jan/2016
United Kingdom (Female, age 30-39)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
- No subject -
Great place right on the Kumano Kodo. Lovely onsen.
Date: May/2015
France (Male, age 60-69)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
- No subject -
Date: May/2015
Japan (Female, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
- No subject -
big luxury in this beautiful hotel. Very modern japanese style, beautiful wooden furniture, great food, great bath! Very helpful at the reception.
Date: Apr/2015
Singapore (Female, age 50-59)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Excellent facilities and service
The staff at the front desk was able to speak English. They were also helpful in making alternative arrangements. To make sure, there was no miscommunication, they arranged for complimentary English translation service. Also love their outdoor onsen. Wonderful!
Date: Aug/2014
United Kingdom (Female, age 50-59)
Individual:
Guestroom 3, Baths -, Meals 3, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
Fantastic Location
We stayed here for one night. The room was a good size but the carpet was badly stained and the furniture was on the edge of shabby. Public areas and restaurant were lovely. Food was fine. We used the large indoor swimming pool which was a good facility to have as there was only a toilet and sink in the guest room so we were able to shower before and after our swim. We did not use the onsen. Hotel staff were very helpful and nice. We loved being here as it was so 'off the beaten track' for non-Japanese travellers so a true Japanese experience for us. The hotel is set in the grounds of one of the many, many world heritage sites in this beautiful area. Fantastic mountains, rivers, temples and shrines and don't forget to take a walk across the Totsukawa suspension bridge!
Date: May/2014
Italy (Male, age 50-59)
Individual:
Guestroom 5, Baths 4, Meals 4, Location 2, Reception & Service 3
Plan:
Deluxe room, Supper & Breakfast
- No subject -
Date: Dec/2013
Ireland (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 4, Location 4, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Nice hotel in a great location
The hotel is set in a secluded valley with a very relaxing air about the place. The food was good and the staff very helpful. The baths are made up of a collection of different types including one shaped like a giant ceramic tea cup. I'd happily stay here again.
Date: Oct/2013
United States (Female, age 30-39)
Individual:
Guestroom 3, Baths 5, Meals 4, Location 4, Reception & Service 5
Plan:
Supper & Breakfast
lovely hotel with amazing onsen
The hotel was comfortable and the onsen were superb, especially the outdoor pool with all of the surrounding trees. My meals were very good and the service was quick and friendly.
Date: Oct/2013
Switzerland (Male, age 30-39)
Individual:
Guestroom 4, Baths 5, Meals 4, Location 4, Reception & Service 4
Plan:
Supper & Breakfast
- No subject -
Date: May/2013
Spain (Male, age 30-39)
Individual:
Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
- No subject -
Date: May/2013
Spain (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
- No subject -
Better bedroom japanese style than western style
Date: Apr/2013
Australia (Male, age 60-69)
Individual:
Guestroom 4, Baths 5, Meals 4, Location 4, Reception & Service 4
Plan:
Supper, Breakfast & Lunch box
Very Japanese
This is a high class and costly spa hotel for Japanese - i.e. not really geared for foreign tourists. But as non-Japanese, we really enjoyed our stay. The outdoor bath was a big feature - sitting in hot bath looking at beautiful mountains is a treat - trying not to think of climbing those mountains the next day! Very comfortable room in which we enjoyed chairs! Wonderful meals that just kept coming. Also we had a great packed lunch. There was very little English spoken or written around the hotel, but staff were helpful and friendly and we had no trouble with anything. Overall a good experience and for us, the highlights were spa and food!
Date: Jan/2013
Sweden (Male, age 30-39)
Individual:
Guestroom 5, Baths 5, Meals 4, Location 4, Reception & Service 5
Plan:
Supper, Breakfast & Lunch box
Luxury hotel
The outdoor onsen was very good, perhaps on of the best. Clean and fresh hotel with friendly staff who drived us to the busstation.
Date: Nov/2012
United States (Male, age 50-59)
Individual:
Guestroom 4, Baths -, Meals 5, Location 5, Reception & Service 5
Plan:
Supper & Breakfast
Good onsen hotel on the Kumano Kodo Kohechi route
Helpful, friendly service even with our lack of Japanese language. We arrived before the normal check-in time but were given a room immediately. No in-room bath, but the onsen was great. The room was clean, spacious and very comfortable. My only (small) complaint would be that the carpet had spots that gave the room a kind of "tired" feel. Very nice meals.