Rating & Reviews : Hotel Charmant

Accommodation

Guestroom

(3.9 / 5)

Baths

(3.9 / 5)

Meals

(4 / 5)

Location

(4.6 / 5)

Reception & Service

(4.5 / 5)

Results: 468 View Reviews

Date: Feb/2026

Australia (Female, age **)

Overall:

3.20

Individual: Guestroom 3, Baths 3, Meals 3, Location 5, Reception & Service 2
Plan: Triple room | No Meals

- No subject -

No guest review.

Date: Dec/2025

Sweden (Female, age 40-49)

Overall:

4.66

Individual: Guestroom 4, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

Nice hotel with great location

Very nice and helpful staff! They gave us great information about the town and tips about restaurants and things to do. The room could be a bit updated but it had everything we needed so it was fine for us. Great location and easy check in and out.

Date: Nov/2025

Canada (Female, age 60-69)

Overall:

5.00

Individual: Guestroom 5, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

Well located close to the train and bus station

Well located close to the bus and train station.

Date: Nov/2025

New Zealand (Female, age **)

Overall:

4.00

Individual: Guestroom 3, Baths 4, Meals -, Location 4, Reception & Service 5
Plan: Double room | No Meals

- No subject -

This is a very simple wee hotel with basic rooms but each had their own ensuite which was good. The people were incredibly helpful. We chose not to eat here as was a small seaside village with lots of good seafood restaurants to choose from.

Date: Nov/2025

Australia (Female, age 60-69)

Overall:

4.75

Individual: Guestroom 4, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: Twin room | No Meals

Great value

Although the room was dated and had no view, the value of the hotel was fantastic. The location was great. They were very helpful with us leaving our luggage in the morning and on checkin. They gave recommendations on the restaurants which was very appreciated. It was great to not sleep on the floor and also have our own bathroom. There was no meals included. It was easy to find meals outside.

Date: Nov/2025

Canada (Female, age **)

Overall:

5.00

Individual: Guestroom 5, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: Twin room | No Meals

Great stay

We were very happy with our rooms. It was a great value for the price and we did not expect much but was pleasantly surprised at how great the bathroom was and the variety of tea/coffee selection in the room. The western style beds were comfortable and the ac-heat unit worked well. The unit was also very clean even though it was an older hotel. The bathroom was updated and even had a clothes drying mode - the only one we had seen like this! The reception was very friendly when we checked in, and he had a great map and suggested route for the Nachisan hike as well as restaurants. Would definitely stay here again.

Date: Nov/2025

United States (Male, age 70-79)

Overall:

3.66

Individual: Guestroom 3, Baths -, Meals -, Location 4, Reception & Service 4
Plan: Twin room | No Meals

- No subject -

Clean, simple room. Unfortunately, the windows didn’t open. Good location is the most redeeming quality of the Hotel.

Date: Nov/2025

New Zealand (Female, age 60-69)

Overall:

4.66

Individual: Guestroom 4, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Triple room | No Meals

Great location and perfect for us

Thank you for hosting us after a long day on the Kumano. The location was so easy and straightforward off the bus, then our hostess was so great with her restaurant recommendations. Easy and we are grateful

Date: Oct/2025

Australia (Male, age **)

Overall:

4.25

Individual: Guestroom 4, Baths 4, Meals -, Location 5, Reception & Service 4
Plan: Double room | No Meals

Stay at Hotel Charmont

We enjoyed our stay at the hotel including a good selection of teabags! The washing machine was handy. Good location close to train station and restaurants. No meals were eaten at the hotel.

Date: Oct/2025

United States (Female, age 60-69)

Overall:

4.75

Individual: Guestroom 4, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: Triple room | No Meals

- No subject -

No guest review.

Back

Sorry, "Reservation Requests" are not available at this time.

Set booking times: 7:00–9:30 and 19:00–22:00 daily, Japan Standard Time.

Please check this Article for more information.

https://www.tb-kumano.jp/en/2024/03/13/12612/