Rating & Reviews : Hotel Charmant

Accommodation

Guestroom

(3.9 / 5)

Baths

(3.9 / 5)

Meals

(4 / 5)

Location

(4.6 / 5)

Reception & Service

(4.5 / 5)

Results: 474 View Reviews

Date: May/2026

Japan (Male, age 40-49)

Overall:

5.00

Individual: Guestroom 5, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: Single room | No Meals

- No subject -

今回の滞在は本当に素晴らしい経験でした。ホテルはとても快適で、立地も良く、館内は常に清潔で整っていました。 特にスタッフの対応が非常に印象的でした。とても親切で丁寧、そして常に気配りが行き届いており、そのおかげで滞在がより一層素晴らしいものになりました。このようなおもてなしの心は、ホテル全体の質を大きく高めていると感じます。 ぜひまた利用したいと思いますし、質の高いサービスと心地よい環境を求めている方に自信を持っておすすめします。

Reply Comment Posted: May/07/2026

automated translation: My stay was truly a wonderful experience. The hotel was very comfortable, the location was excellent, and the facilities were always clean and well-maintained. I was particularly impressed by the staff. They were very kind and courteous, always attentive to my needs, and their service made my stay even more enjoyable. I feel that this spirit of hospitality greatly enhances the overall quality of the hotel. I would definitely like to stay here again, and I confidently recommend it to anyone seeking high-quality service and a comfortable environment.

Date: Apr/2026

Australia (Male, age 60-69)

Overall:

4.67

Individual: Guestroom 4, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

- No subject -

Perfect location, very friendly reception

Date: Apr/2026

Hong Kong (Male, age 50-59)

Overall:

4.75

Individual: Guestroom 4, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: Twin room | No Meals

- No subject -

No guest review.

Date: Apr/2026

Australia (Male, age 50-59)

Overall:

4.00

Individual: Guestroom 3, Baths 4, Meals -, Location 5, Reception & Service 4
Plan: Double room | No Meals

Charmant

Good location. Old and outdated rooms.

Date: Apr/2026

United States (Male, age 20-29)

Overall:

4.00

Individual: Guestroom 3, Baths 3, Meals 4, Location 5, Reception & Service 5
Plan: Triple room | No Meals

- No subject -

The stay was alright for one night. It was the least clean out of all accommodations. The bathroom also seemed dated. However, the town the hotel is in is absolutely wonderful. The receptionist showed us a tuna map with all the recommended places to eat. We were also able to experience the tuna auction and market!

Date: Mar/2026

United States (Female, age 30-39)

Overall:

5.00

Individual: Guestroom 5, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

Cozy hotel by the JR station

The hotel room was small, but it was a great place to retire to after completing the Kumano Kodo. It is right by the JR station/bus stops. Reception was easy and there is free luggage storage.

Date: Feb/2026

Australia (Female, age **)

Overall:

3.20

Individual: Guestroom 3, Baths 3, Meals 3, Location 5, Reception & Service 2
Plan: Triple room | No Meals

- No subject -

No guest review.

Date: Dec/2025

Sweden (Female, age 40-49)

Overall:

4.66

Individual: Guestroom 4, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

Nice hotel with great location

Very nice and helpful staff! They gave us great information about the town and tips about restaurants and things to do. The room could be a bit updated but it had everything we needed so it was fine for us. Great location and easy check in and out.

Date: Nov/2025

Canada (Female, age 60-69)

Overall:

5.00

Individual: Guestroom 5, Baths -, Meals -, Location 5, Reception & Service 5
Plan: Double room | No Meals

Well located close to the train and bus station

Well located close to the bus and train station.

Date: Nov/2025

New Zealand (Female, age **)

Overall:

4.00

Individual: Guestroom 3, Baths 4, Meals -, Location 4, Reception & Service 5
Plan: Double room | No Meals

- No subject -

This is a very simple wee hotel with basic rooms but each had their own ensuite which was good. The people were incredibly helpful. We chose not to eat here as was a small seaside village with lots of good seafood restaurants to choose from.

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Set booking times: 7:00–9:30 and 19:00–22:00 daily, Japan Standard Time.

Please check this Article for more information.

https://www.tb-kumano.jp/en/2024/03/13/12612/