Rating & Reviews : Hotel New Palace
Accommodation
4.42
Guestroom
Baths
Meals
Location
Reception & Service
Results: 47 View Reviews
Date: Feb/2026
4.00
We liked it
The room was spacious, clean and comfortable. The location is on a short distance from Hayatama Taisha Shrine. The breakfast buffet is Japanese but you can easily find something to eat, if you are used with the western style.
Date: Dec/2025
5.00
Spacious Rooms
No guest review.
Date: Dec/2025
4.50
Good Place to Stay
The hotel is locate very closed to most of attractions and local restaurants in Shingu. The registration counter in is on the 3rd FL which made it a little hard to find.
Date: Nov/2025
4.80
Good location, great service.
Just down the road from many of what Shingu has to offer, walking distance from shopping, Hayatama Taisha, and other historical spots. Also close to the local market so you can pick up any provisions you might need. It's also a few blocks from the JR station, so if this is your last day of the Kumano, you can hop a train back to Osaka just down the road. The beds were a bit firm for my preference, but if that's what you like, this place will be perfect. There is a spot on site that offers breakfast, and possibly dinner, but I didn't take advantage of the dinner. The breakfast was a buffet with many great options.
Date: Nov/2025
4.75
- No subject -
No guest review.
Date: Oct/2025
5.00
- No subject -
No guest review.
Date: Sep/2025
5.00
- No subject -
No guest review.
Date: Sep/2025
4.80
A Convenient Location with a Delicious Breakfast Buffet
We took the afternoon River Boat ride and was sweetly serenaded by our guide with music as she played the flute and sang songs. By the time we reached the Kumano Hayatama Taisha shrine it rained hard and poured but luckily the hotel was a short walk from the shrine and the bus station, too. The rooms were spacious to fit 4-5 people, but the air condition did not work well in the other room that they mentioned they were uncomfortably warm during the night. We were all very pleased with the breakfast buffet and the variety of food that was offered. We left the hotel with happy bellies.
Date: Sep/2025
3.50
It's fine
The rooms wer small and basic which are fine. My real issue was with the sheets. They were not comfortable. In fact, I moved to quickly and gave my self a 'rug' burn on my elbow. The people at the front desk were very nice however.
Date: Jul/2025
3.66
- No subject -
No guest review.
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