Rating & Reviews : Hotel New Palace

Accommodation

4.43

51 reviews

Guestroom

(4.4 / 5)

Baths

(4.4 / 5)

Meals

(4.2 / 5)

Location

(4.6 / 5)

Reception & Service

(4.4 / 5)

Results: 51 View Reviews

Date: Jun/2026

Taiwan (Male, age 60-69)

Overall:

5.00

Individual: Guestroom 5, Baths 5, Meals -, Location 5, Reception & Service -
Plan: Breakfast

- No subject -

No guest review.

Date: May/2026

Jersey (Female, age 60-69)

Overall:

5.00

Individual: Guestroom 5, Baths -, Meals -, Location 5, Reception & Service 5
Plan: No Meals

Great all round accommodation and location

Staff very pleasant and helpful. Room extremely comfortable. Great location, supermarket just around the corner. Would highly recommend.

Date: May/2026

Japan (Male, age 60-69)

Overall:

3.20

Individual: Guestroom 4, Baths 3, Meals 3, Location 3, Reception & Service 3
Plan: Breakfast

- No subject -

近場に夕飯を取る所が無かった 事前に情報があれば、夕食をしてからチェックインしておけば、良かったです

Reply Comment Posted: Jun/01/2026

automated translation: There was nowhere nearby to have dinner. If I’d known beforehand, I should have had dinner before checking in.

Date: Apr/2026

Taiwan (Female, age 30-39)

Overall:

4.75

Individual: Guestroom 5, Baths 5, Meals -, Location 4, Reception & Service 5
Plan: Breakfast

- No subject -

No guest review.

Date: Feb/2026

Romania (Female, age **)

Overall:

4.00

Individual: Guestroom 4, Baths 4, Meals 4, Location 4, Reception & Service 4
Plan: Breakfast

We liked it

The room was spacious, clean and comfortable. The location is on a short distance from Hayatama Taisha Shrine. The breakfast buffet is Japanese but you can easily find something to eat, if you are used with the western style.

Date: Dec/2025

Malaysia (Male, age 50-59)

Overall:

5.00

Individual: Guestroom 5, Baths -, Meals -, Location -, Reception & Service -
Plan: Breakfast

Spacious Rooms

No guest review.

Date: Dec/2025

United States (Female, age 40-49)

Overall:

4.50

Individual: Guestroom 4, Baths 4, Meals -, Location 5, Reception & Service 5
Plan: No Meals

Good Place to Stay

The hotel is locate very closed to most of attractions and local restaurants in Shingu. The registration counter in is on the 3rd FL which made it a little hard to find.

Date: Nov/2025

United States (Male, age 40-49)

Overall:

4.80

Individual: Guestroom 4, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan: Breakfast

Good location, great service.

Just down the road from many of what Shingu has to offer, walking distance from shopping, Hayatama Taisha, and other historical spots. Also close to the local market so you can pick up any provisions you might need. It's also a few blocks from the JR station, so if this is your last day of the Kumano, you can hop a train back to Osaka just down the road. The beds were a bit firm for my preference, but if that's what you like, this place will be perfect. There is a spot on site that offers breakfast, and possibly dinner, but I didn't take advantage of the dinner. The breakfast was a buffet with many great options.

Date: Nov/2025

Taiwan (Female, age 50-59)

Overall:

4.75

Individual: Guestroom 5, Baths 5, Meals -, Location 5, Reception & Service 4
Plan: No Meals

- No subject -

No guest review.

Date: Oct/2025

Taiwan (Male, age 30-39)

Overall:

5.00

Individual: Guestroom 5, Baths 5, Meals 5, Location 5, Reception & Service 5
Plan: Breakfast

- No subject -

No guest review.

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