Rating & Reviews : Kawayu Matsuya

Accommodation

Guestroom

(3.2 / 5)

Baths

(4 / 5)

Meals

(4.1 / 5)

Location

(3.9 / 5)

Reception & Service

(3.8 / 5)

Results: 151 View Reviews

Date: Jun/2026

Malaysia (Female, age 30-39)

Overall:

3.25

Individual: Guestroom 3, Baths 3, Meals -, Location 5, Reception & Service 2
Plan: No Meals (from April,2026)

- No subject -

No guest review.

Date: May/2026

Italy (Female, age 20-29)

Overall:

5.00

Individual: Guestroom 5, Baths 5, Meals -, Location 5, Reception & Service 5
Plan: No Meals (from April,2026)

Great stop for a night while doing the trail

Kawayu Matsuya was a great stop for a night while doing the trail. It’s very convenient, especially if you just need a simple and easy place to rest after a long day of walking. Everything worked well, and the location is excellent: very close to the bus stop, which made logistics easy. Each room has a kettle, which was a lifesaver for us since we were exhausted from the walk and could quickly make some noodles without needing to go anywhere. The place is super quiet, which made for a good night’s rest. It’s definitely quite basic and spartan, but it was clean and perfectly functional. I wouldn’t necessarily recommend it if you’re looking to spend extra time relaxing in the area or want lots of facilities nearby, but as a practical overnight stop on the trail, it’s absolutely perfect.

Date: May/2026

China (Female, age 20-29)

Overall:

3.00

Individual: Guestroom 3, Baths -, Meals -, Location 3, Reception & Service -
Plan: No Meals (from April,2026)

普通かな

バス停からの距離はまあまあです。シングルルームは少しシンプルですが、1日だけの短期宿泊なら問題なく、長期宿泊で快適さを求める場合は、他の選択肢を検討した方がいいかもしれません。

Reply Comment Posted: May/12/2026

automated translation: It’s a reasonable distance from the bus stop. The single rooms are a bit basic, but they’re perfectly fine for a one-night stay. If you’re looking for comfort during a longer stay, you might want to consider other options.

Date: May/2026

Malaysia (Female, age 50-59)

Overall:

3.40

Individual: Guestroom 3, Baths 3, Meals 4, Location 3, Reception & Service 4
Plan: No Meals (from April,2026)

Satisfied

Overall meet our requirements and satisfaction

Date: Apr/2026

Germany (Male, age 30-39)

Overall:

1.33

Individual: Guestroom 1, Baths -, Meals -, Location 2, Reception & Service 1
Plan: No Meals (from April,2026)

Kawayu Matsuya as an affordable accomodation

When reviewing affordable accommodations, I usually try to balance my expectations with the price. However, during our Kumano Kodo trip, we stayed three nights in three different places that were all very similar in price and overall offering. Unfortunately, Kawayu Matsuya was by far the worst of the three. Being an unmanned accommodation should not excuse the poor maintenance and overall condition of the building. The photos shown online for example in booking are accurate in terms of layout, but in reality everything feels much more worn and deteriorated. There was also a noticeable tobacco smell inside, which made the stay less pleasant. To make matters worse, it is an unmanned accomodation but the self check-in/check-out machine didn’t work—neither on arrival nor departure. Thankfully, after contacting support, friendly staff assisted us and resolved the issue within about 15 minutes. Another inconvenience was the lighting: we almost had to sleep with the lights on because the remote switch didn’t work. The batteries were visibly corroded, which likely explains the problem. I should note that we didn’t use the baths, so I can’t comment on that aspect. On the positive side, the towels, sheets, and basic amenities were fine, and the views were actually excellent—probably the best feature of the property. Overall, I would not recommend this place. In the context of an otherwise wonderful Kumano Kodo experience, this was unfortunately the weakest stay.

Date: Mar/2026

Japan (Male, age 60-69)

Overall:

3.00

Individual: Guestroom 3, Baths -, Meals -, Location 3, Reception & Service -
Plan: No Mealst (until March,2026)

- No subject -

No guest review.

Date: Dec/2025

Taiwan (Female, age 30-39)

Overall:

2.40

Individual: Guestroom 1, Baths 2, Meals 3, Location 5, Reception & Service 1
Plan: Supper & Breakfast

- No subject -

No guest review.

Date: Nov/2025

Taiwan (Female, age 60-69)

Overall:

4.00

Individual: Guestroom 3, Baths 4, Meals 5, Location 5, Reception & Service 3
Plan: Supper & Breakfast

- No subject -

露天混湯是初體驗, 很不錯 隔壁的晚餐和午餐很豐盛, 讓疲憊的旅者得到大大的身心安慰

Reply Comment Posted: May/05/2026

automated translation: It was my first time trying an open-air mixed-water bath, and it was really nice. The dinner and lunch next door were very hearty, providing weary travelers with a great sense of physical and mental comfort.

Date: Nov/2025

Canada (Male, age **)

Overall:

4.60

Individual: Guestroom 4, Baths 4, Meals 5, Location 5, Reception & Service 5
Plan: Supper & Breakfast

Kawayu Matsuya Nov 5

The hotel has a shuttle service that picked me up from the Kumano Hongu Heritage Center. The staff at the Heritage Centre called the hotel and requested the free shuttle pickup. The hotel shuttle also dropped me off at the trail head the next morning.

Date: Nov/2025

United Kingdom (Female, age 40-49)

Overall:

4.80

Individual: Guestroom 5, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan: No Meals

- No subject -

No guest review.

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