Rating & Reviews : Kawayu Matsuya

Accommodation

Guestroom

(3.2 / 5)

Baths

(4 / 5)

Meals

(4.1 / 5)

Location

(3.9 / 5)

Reception & Service

(3.8 / 5)

Results: 144 View Reviews

Date: Dec/2025

Taiwan (Female, age 30-39)

Overall:

2.40

Individual: Guestroom 1, Baths 2, Meals 3, Location 5, Reception & Service 1
Plan: Supper & Breakfast

- No subject -

No guest review.

Date: Nov/2025

Canada (Male, age **)

Overall:

4.60

Individual: Guestroom 4, Baths 4, Meals 5, Location 5, Reception & Service 5
Plan: Supper & Breakfast

Kawayu Matsuya Nov 5

The hotel has a shuttle service that picked me up from the Kumano Hongu Heritage Center. The staff at the Heritage Centre called the hotel and requested the free shuttle pickup. The hotel shuttle also dropped me off at the trail head the next morning.

Date: Nov/2025

United Kingdom (Female, age 40-49)

Overall:

4.80

Individual: Guestroom 5, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan: No Meals

- No subject -

No guest review.

Date: Nov/2025

Taiwan (Female, age 40-49)

Overall:

4.60

Individual: Guestroom 4, Baths 4, Meals 5, Location 5, Reception & Service 5
Plan: Supper & Breakfast

- No subject -

No guest review.

Date: Oct/2025

United States (Female, age **)

Overall:

3.50

Individual: Guestroom 2, Baths 4, Meals 3, Location 5, Reception & Service -
Plan: Supper & Breakfast

- No subject -

Very dated building- and not well maintained. The room was very small. Onsen was nice

Date: Oct/2025

Spain (Female, age 30-39)

Overall:

4.60

Individual: Guestroom 4, Baths 5, Meals 4, Location 5, Reception & Service 5
Plan: Supper & Breakfast

- No subject -

The hotel is divided in two. You can use the onsen at the other place just few minutes away. The location was spectacular just in front of the river. The room was well equipped with comfortable beds. Staff was very nice and helpful. Dinner was great!

Date: Sep/2025

Japan (Male, age 40-49)

Overall:

4.00

Individual: Guestroom 3, Baths 5, Meals 5, Location 4, Reception & Service 3
Plan: Supper & Breakfast

- No subject -

露天風呂からの景色が最高でした。 夕、朝食も大満足で、いい時間を過ごさせてもらいました。

Date: Aug/2025

Taiwan (Female, age 30-39)

Overall:

3.60

Individual: Guestroom 2, Baths 4, Meals 4, Location 4, Reception & Service 4
Plan: Supper & Breakfast

- No subject -

No guest review.

Date: Aug/2025

Spain (Male, age 20-29)

Overall:

2.40

Individual: Guestroom 2, Baths 1, Meals 3, Location 5, Reception & Service 1
Plan: Supper & Breakfast

Not recomendable

The price of the accommodation is far above the services it offers.

Date: Jul/2025

China (Female, age 40-49)

Overall:

4.00

Individual: Guestroom 2, Baths 3, Meals 5, Location 5, Reception & Service 5
Plan: Supper & Breakfast

- No subject -

位置很好找,晚饭很好吃,唯一的遗憾是房间超小。

Reply Comment Posted: Jul/29/2025

Google translation: The location is easy to find, the dinner is delicious, the only regret is that the room is super small.

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https://www.tb-kumano.jp/en/2024/03/13/12612/