Rating & Reviews : SEN.RETREAT TAKAHARA
Accommodation
4.03
Guestroom
Baths
Meals
Location
Reception & Service
Results: 44 View Reviews
Date: Oct/2026
3.20
Great room and location, just a few details that need attention.
Great spot and lovely clean traditional room. Check in is via video call in a weird phone booth type building and we had to queue up behind others to wait our turn. For a hotel that wants to do unstaffed check in just sending a pin would be better. Despite there being a shower block we also had to share one shower in main building between 8 people checked in. When I contacted staff they gave pin access to shower block but this was tedious and slow. Dinner was good bento but breakfast was very meagre and given lack of shops between Takahara and Chikatsuyu oji this wasn’t ideal for hiking. Great place but these details need attention. Especially for the asking price.
Date: Sep/2026
3.75
- No subject -
No guest review.
Date: Sep/2026
5.00
Nice house
The room was spacious and clean. I really enjoyed my stay there. I'd especially like to thank a grandpa who lives nearby. I was asking him if there were any vending machines nearby. I don't speak Japanese. All of a sudden, it started raining, so grandpa drove us to the vending machine. I met him the next morning and I tried to say thanks in Japanese: 昨日本当に助かりました、ありがとうございました。 Maybe I didn't pronounce it correctly, he looked a bit confused at first, hahaha... Anyway, thanks, grandpa.
Date: Jul/2026
5.00
- No subject -
No guest review.
Date: Jun/2026
4.80
- No subject -
No guest review.
Date: Jun/2026
3.20
Difficult check-in and poor communication
Sen. Retreat was supposed to send a code 3 days prior to arrival. However, I never received it, even after multiple attempts in chatting to Sen. Retreat and to Kumano Kodo Travel agency in MyChat. When we arrived early, the cleaning staff just finished up and were about to leave. We asked if we could store our heavy backpacks and they put them in our room and locked it all. Then, I tried to get into the plywood booth that serves as check-in. At first, the touch pad wouldn't work and I couldn't even get into the booth. Then, it opened up and I tried to register. Well, passports were needed, but they were locked away in our backpacks. After multiple video calls and repeated registration with frantically finding a picture of our passport in our files, we finally received the building and room codes. This was a 2-hour ordeal in the hot sticky booth. The customer service staff did not clearly describe that the building code is different than the room code. Pre-registration was supposed to be done online, but I never received the email. Apparently, it is a communication problem between Kumano Kodo Travel and Sen. Retreat. The room was sparse, but we appreciated the cold drinks in the fridge. Dinner was good, but breakfast was bad. 4 dry bread rolls, 1 butter paddy, and a squeeze bottle of jam. My recommendation to the host is to hire a person to assist with check-in. We were not the only guests that had trouble checking in.
Date: May/2026
4.80
Beautiful Guesthouse
A beautiful spot
Date: May/2026
4.80
- No subject -
No guest review.
Date: May/2026
4.20
Day one
I loved the Takahara location. The house was wonderful, the mats soft, the view breathtaking. The food was ok….. breakfast of many rolls was not really our thing. Check in was simple and everything was spotless.
Date: Apr/2026
4.60
Very new accommodation, clean and neat!
It was a pity that the weather was bad otherwise we could have used all the great facilities to BBQ and sit outside!